Swedish-speaking Customer Support Agent — Hybrid & Growth

Next Job Abroad; Helsingborgs kommun; Hybrid; SEK 222,000 - 295,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Hybrid work

Paid training

Private health insurance

Travel insurance

Dental insurance

Wellbeing perks

Gym allowance

Massages

Healthy lunches

Social events

Career growth

Job summary

Next Job Abroad is hiring a Swedish-speaking Customer Service Agent to help players via chat and email and ensure a great user experience. You will receive real training on soft skills, fraud awareness, and gaming knowledge to handle all situations with confidence.

We value initiative and positivity; the role offers hybrid work from Malta, a lively international team, and opportunities for growth. Prior customer service or gaming interest is a plus.

Qualifications

• Native Swedish speaker with good English.
• Friendly, positive, and a problem-solver.
• Willing to work shifts in a lively, international workplace.
• Interested in gaming or already have experience in customer service.

Responsibilities

• Assist players via chat and email to resolve issues.
• Provide excellent customer service and ensure a great experience.
• Participate in training on soft skills, fraud awareness, and gaming knowledge.
• Demonstrate initiative and a positive attitude to help players feel understood and appreciated.

Skills

Native Swedish

English proficiency

Customer service

Problem solving

Job description

Next Job Abroad is hiring a Swedish-speaking Customer Service Agent to help players via chat and email and ensure a great user experience. You will receive real training on soft skills, fraud awareness, and gaming knowledge to handle all situations with confidence.

We value initiative and positivity; the role offers hybrid work from Malta, a lively international team, and opportunities for growth. Prior customer service or gaming interest is a plus.