Swedish-speaking Customer Service Agent - Athens

Next Job Abroad; Uppsala kommun; On-site; SEK 306,000 - 391,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Paid training

Career development

Social events

Greek language courses

Multicultural office

Great Place to Work

Job summary

Next Job Abroad is assisting a global leader in digital customer support to hire Swedish-speaking Search Engine Customer Experts based in Athens, Greece. Relocation is required and support is provided to settle in a new country.

The role involves helping businesses improve their online presence on Google’s platform, advising on visibility and reputation, and resolving issues while promoting related products. It offers relocation package and competitive salary.

Qualifications

• Fluency in Swedish and good command of English.
• Strong customer service mindset and excellent communication skills.
• Comfort with using computers, internet and MS Office.
• Familiarity with Google tools (Maps, Docs, Sheets, Slides).
• Basic understanding of Chrome OS and Android.

Responsibilities

• Support businesses in improving their online presence on the world's most used search engine.
• Advise on reputation management and visibility to customers.
• Troubleshoot and escalate technical issues as needed.
• Promote relevant products and services when appropriate.

Skills

Swedish

English

Customer service

Communication

Computer literacy

MS Office

Google tools

Job description

Join Our Client's Search Engine Customer Support Team in Athens! Are you tech-savvy and passionate about everything online? We are currently hiring on behalf of our client, a global leader in digital customer support, for their Search Engine Customer Experts team based in Athens, Greece. We are looking for Swedish-speaking candidates with strong English skills who are ready to relocate to Athens and become part of a dynamic, international team in a state-of-the-art work environment.

About The Role

In this position, you'll become a digital expert across a wide range of Google tools. After completing a comprehensive training program, you'll be responsible for:

• Supporting businesses in improving their online presence on the world's most used search engine
• Advising entrepreneurs on how to manage their reputation and be found more easily by their customers
• Troubleshooting and resolving technical issues or escalating complex cases as needed
• Promoting relevant products and services when appropriate

Requirements

What We're Looking For

• Fluency in Swedish and good command of English
• A strong customer service mindset and excellent communication skills
• Confidence in using computer systems, the internet, and MS Office
• Familiarity with Google tools such as Google Maps, Docs, Sheets, Slides, etc
• Basic understanding of Chrome OS and Android operating systems

Benefits

• A full relocation package, including flight, hotel accommodation, and assistance finding permanent housing - all free of charge
• A competitive monthly salary + two extra salaries per year
• Private health insurance and access to numerous discounts
• Paid training with certified instructors
• Great opportunities for career development and growth
• Fun company events, social initiatives, and community involvement
• Free online Greek language courses
• A modern office with comfortable break areas and a multicultural atmosphere
• A diverse and inclusive environment - certified as a Great Place to Work

This is an excellent opportunity to build an international career, represent a globally recognized brand, and gain valuable digital skills - all while enjoying life in sunny Greece.