Swedish-speaking Customer Expert for Insurance in Athens, Greece

Next Job Abroad; Skellefteå kommun; On-site; SEK 151,000 - 227,000; Full time

Benefits offered by this job

Relocation support

Flight expenses

Hotel on arrival

Housing assistance

Two extra salaries

Bonuses

Training provided

Healthcare benefits

Career development

Greek language courses

International environment

Community events

Job summary

Next Job Abroad is looking for Swedish-speaking candidates to relocate to Athens and join an international customer service team focused on insurance and device protection.

You will work on-site in Athens with colleagues from Sweden and across Europe, receiving structured training and ongoing support. Relocation assistance and a competitive salary with bonuses are included.

Qualifications

• Swedish fluency and good English skills required.
• Enjoy helping people and stay calm when customers are frustrated.
• Comfortable using computers and learning new systems.
• Completed high school or equivalent, ready to relocate to Athens.

Responsibilities

• Support customers with insurance and protection plans for electronics and household devices.
• Register and manage insurance claims and check claim status.
• Explain coverage and eligibility, coordinate repairs and replacements.
• Update customer cases and documentation; handle questions and complaints.
• Provide solutions when things don’t go as planned.

Skills

Swedish fluency

English skills

Customer service

Problem solving

Tech-savvy

Education

High school diploma

Tools

CRM software

Job description

What if your next job came with sunshine, a new country and a completely new social circle?

If you've been thinking about taking a gap year abroad, moving somewhere warmer or simply doing something different for a while - this could be your sign.

We're looking for Swedish speakers who want to relocate to Athens and join an international customer service team working within insurance and device protection.

You’ll work on-site in Athens, surrounded by colleagues from Sweden and across Europe. So yes, you’re moving abroad - but you’re definitely not doing it alone.

Work in Athens. Live in Greece.

Your weekdays come with an international workplace, new colleagues and experience for your CV.

Your time off? Athens cafés, rooftop bars, beaches, souvlaki at unreasonable hours, weekend trips to Greek islands and approximately 300 days per year where you wonder why you ever thought grey weather was normal.

For many people, a job abroad isn’t necessarily about finding the job they’ll do forever. It’s about giving yourself a year to try something completely different.

And if that year turns into two? We won’t judge.

What will you actually do?

You’ll support customers who have insurance and protection plans for products such as electronics and household devices.

You’ll help customers with things like:

• Registering and managing insurance claims
• Checking claim status and explaining next steps
• Answering questions about coverage and eligibility
• Helping coordinate repairs and replacements
• Handling customer questions and complaints
• Updating customer cases and documentation
• Finding solutions when something hasn’t gone quite according to plan

Customer contact takes place across channels including phone, chat and digital support channels.

Don’t know anything about insurance yet? That’s okay.

You’ll receive structured training before starting the role, followed by supported on-the-job training.

Requirements

You’re a good match if you:

• Speak Swedish fluently
• Have good English skills
• Enjoy talking to and helping people
• Can stay calm when customers are frustrated
• Are comfortable using computers and learning new systems
• Like solving problems rather than simply passing them along
• Have completed high school or equivalent
• Are ready to live and work in Athens

Benefits

Moving abroad is exciting. Organising an international move? Slightly less exciting.

Luckily, you’ll have support.

You can expect:

• Relocation support to Greece, including flight expenses
• Hotel accommodation upon arrival
• Support finding permanent accommodation
• Competitive salary + 2 extra salaries per year
• Performance-based bonuses
• Full paid training
• Healthcare benefits
• Career development opportunities
• Free online Greek language courses
• International and multicultural working environment
• Community events and social activities

So… Why Not Athens?

A gap year doesn’t have to mean travelling until the money runs out.

You can move abroad, earn a salary, meet people from around the world and gain experience for your CV at the same time.

Maybe you stay for a year.

Maybe Greece becomes home for longer.

There’s really only one way to find out.

Pack the suitcase. Athens is waiting.