Store Lead & Brand Ambassador

PVH Corp.; Stockholms kommun; On-site; SEK 240,000 - 320,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

PVH Corp. is seeking a Sales Associate at our NK Stockholm location to deliver exceptional customer service and act as a brand ambassador for Tommy Hilfiger. You will build relationships with customers, provide fashion guidance, and maintain store presentation in a fast-paced retail environment.

Join our team to represent a leading global lifestyle brand, demonstrate product knowledge, and drive store KPIs through proactive customer engagement and solution-oriented service.

Qualifications

• Experience in hospitality or retail helps deliver excellent service.
• Strong communication and interpersonal skills.
• Ability to adapt quickly and stay composed under pressure.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service.
• First point of contact for discounts and resolving queries.
• Demonstrating in-depth product knowledge as a brand ambassador.
• Building and maintaining professional relationships with customers.
• Outfit building for customers and recommending products.
• Assessing needs and providing information on product features.
• Driving store KPIs and suggesting improvements.
• Maintaining shop and stock room presentation and organization.

Skills

Customer service

Communication

Relationship building

Adaptability

Ownership & accountability

In-store selling

Job description

PVH Corp. is seeking a Sales Associate at our NK Stockholm location to deliver exceptional customer service and act as a brand ambassador for Tommy Hilfiger. You will build relationships with customers, provide fashion guidance, and maintain store presentation in a fast-paced retail environment.

Join our team to represent a leading global lifestyle brand, demonstrate product knowledge, and drive store KPIs through proactive customer engagement and solution-oriented service.