Software Engineer - Internal Tooling

Menlo Ventures; Stockholms kommun; On-site; Confidential; Full time

Job summary

A leading technology company in Stockholm is seeking a Software Engineer to build and enhance internal tools that support customer enablement. The ideal candidate will manage backoffice systems and design automation workflows to improve operational efficiency using cutting-edge AI technologies. Candidates should have a strong foundation in backend development and experience with cloud infrastructure. The role requires collaboration with various teams to deliver impactful solutions and fully own systems from design to deployment.

Qualifications

• Experience in building internal tooling systems.
• Familiarity with operational and customer support processes.
• Proficient in backend development and cloud services.

Responsibilities

• Own and evolve internal backoffice systems.
• Design automation workflows to improve reliability.
• Build AI-powered tools for support agents.

Skills

Building systems

APIs and integrations

Cloud infrastructure (AWS/Azure, Kubernetes)

AI/LLMs application

Automation and system design

Tools

React

Node.js

AI-driven tools

Job description

Location

Stockholm HQ

Employment Type

Full time

Location Type

On-site

Department

Engineering & Product

About Us

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.

Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.

Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.

When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.

We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?

As a Software Engineer in Internal Tooling team at Legora, you will build and own the systems that power our internal operations for Customer Enablement at scale. This team sits at the intersection of Engineering, and Operations, designing and developing the backoffice platforms, automation workflows, and AI-driven tools that enable our teams to deliver world-class support to our clients.

You’ll create mission-critical systems that increase efficiency, reduce manual work, and embed AI directly into our customer support and operational processes. Your work will have immediate, measurable impact across the company.

This is a Stockholm-based, 5-day in-office role. We believe building together in person drives better outcomes in a fast-scaling environment.

What You Will Be Doing

• Own and evolve our internal backoffice systems, including support tooling, admin interfaces, and operational platforms.
• Design and implement automation workflows that eliminate manual processes and improve reliability across customer support and operations.
• Build AI-powered internal tools that leverage LLMs and intelligent workflows to assist support agents, automate triage, surface insights, and improve response quality and speed.
• Work with technologies such as React, Node.js, AWS, Azure, and Kubernetes, leveraging the right tools to solve complex challenges.
• Architect and maintain integrations between third-party systems (CRM, ticketing platforms, billing systems, analytics tools, etc.) and our core product.
• Develop scalable internal services and APIs that support operational needs while maintaining high standards for security, observability, and reliability.
• Partner closely with Customer Enablement, Engineering and Product teams to deeply understand pain points and translate them into robust technical solutions.
• Take end-to-end ownership from problem definition and system design to deployment, monitoring, and iteration.
• Continuously identify opportunities to apply AI and automation to unlock efficiency gains across the organization.

Who You Are

• An experienced engineer who enjoys building systems that enable other teams to move faster and operate smarter.
• Comfortable working across the stack, with strong backend fundamentals and a pragmatic approach to frontend and internal UX.
• Experienced with APIs, integrations, data pipelines, and cloud infrastructure (e.g., AWS/Azure, Kubernetes).
• Excited about applying AI/LLMs in practical, production-grade workflows, especially in operational or support contexts.
• Passionate about automation, system design, and reducing complexity through thoughtful engineering.
• A proactive problem solver who thrives in fast-moving startup environments and enjoys owning systems end-to-end.
• Motivated by impact, you care about building tools that directly improve how the company operates at scale.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.