Service Director, Sweden & Norway

Vestas; Malmö kommun; On-site; SEK 1,200,000 - 1,900,000; Full time

Job summary

Vestas in Malmö, Sweden seeks a senior leader to own regional service operations with P&L accountability. You will lead the safety-first culture, develop Operations and Customer Management teams, and build strategic customer relationships to deliver top-tier service and growth.

In this role, you will manage multiple locations, ensure on-time, on-budget delivery, and travel up to 40 days per year as needed to support the Nordic & Benelux region within Vestas NCE Service.

Qualifications

• Leadership experience in wind energy, power generation, or heavy engineering.
• Solid commercial and financial acumen including P&L responsibility.
• Customer-facing leadership experience.
• Strong HSE leadership and operational excellence mindset.
• Effective communication in English.

Responsibilities

• Own regional service operations, ensuring contractual obligations are delivered safely, on time, and within budget.
• Lead a safety-first culture, continuously improving safety performance and reducing incidents.
• Develop Operations and Customer Management teams, aligning operations with deep customer engagement.
• Maintain full P&L accountability, taking ownership of business performance.
• Build strategic customer relationships and deliver high levels of customer satisfaction.
• Help expand the business while keeping Service central to Vestas’s long-term value.

Skills

Leadership experience

P&L accountability

Customer engagement

Safety leadership

English communication

Education

Degree in Engineering or Business

Job description

Do you bring senior leadership experience in enhancing business results through P&L ownership, operational excellence, and a focus on customers? If this sounds familiar and you are prepared for your next opportunity, then we look forward to hearing from you.

Region NCE and Global Offshore > NCE > Service

With nearly 7 GW of wind turbines covered by service agreements in Sweden and Norway, Vestas Service is the top provider of operations and maintenance services in the region. Supported by a team of more than 500 service technicians and professional staff, we are looking for our next leader to build on and further develop our leading position.Vestas Sweden & Norway is part of the newly established Nordic & Benelux Region, where collaboration across borders is key to delivering on our commitments to safety, employees, and customers.

Responsibilities

In this role, you will:

• Own regional service operations, ensuring contractual obligations are delivered safely, on time, and within budget
• Lead our safety-first culture, continuously improving safety performance and reducing incidents across the business
• Develop Operations and Customer Management teams, creating an organisation that pairs operational Excellence with deep customer engagement
• Maintain full P&L accountability, acting with an owner's mindset and taking responsibility for business performance and results
• Build strategic customer relationships and deliver consistently high levels of customer satisfaction
• Help expand the business while keeping Service a central contributor to Vestas’s long-term value and market position

Qualifications

We expect that you have:

• Degree in Engineering, Business, or related discipline
• Significant leadership experience within wind energy, power generation, industrial services, or heavy engineering
• Experience leading large operational teams across multiple locations
• Solid commercial and financial acumen, including P&L responsibility
• Demonstrated experience in customer-facing leadership roles
• Solid understanding of HSE leadership and operational excellence
• Effective communication and negotiation skills in English

In addition to the qualifications listed above, we are looking for someone who is:

• An inspiring and visible leader who sets clear direction, builds engagement, and develops effective teams
• Customer-focused and solution-oriented, with the ability to balance customer needs and business priorities
• Structured, pragmatic, and execution-focused, translating strategy into measurable results
• An effective communicator, capable of engaging effectively with employees, customers, and senior stakeholders
• Resilient and versatile, able to guide through complexity and shifting business demands
• Collaborative by nature, building trusted partnerships across functions, regions, and global teams

What we offer

We offer the opportunity to manage the largest wind turbine service business in Sweden and Norway while serving in a key leadership role within Vestas NCE Service. In this role, you will be central to steering the business's direction, performance, and growth while leading a skilled team of professionals.

Additional information

The position is in Malmö, Sweden. You can expect up to 40 days of travel per year for this role. Please note: We amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.