Quality Assurance Specialist or Engineer

FFS - Fire Fighting Systems; Åmål; On-site; SEK 480,000 - 720,000; Full time

Job summary

FFS - Fire Fighting Systems in Sweden seeks a Quality Assurance Specialist or Engineer to ensure defect-free products reach customers. You will manage customer and supplier complaints, conduct quality assurance, and lead continuous improvements across the organization.

The role focuses on maintaining quality standards through audits, supplier QA, calibration maintenance, and strong problem-solving leadership to prevent issues and deliver reliable products.

Qualifications

• Technical background in production or engineering.
• Structured problem solving and data-driven decision making.
• Experience in quality assurance or supplier quality management.

Responsibilities

• Customer Complaints Management: follow up, investigate, and report results to the customer and internally.
• Supplier Complaints Management: issue and follow up on supplier complaints to ensure high quality in the supply chain.
• Supplier Quality Assurance: conduct QA of suppliers and drive improvement.
• Continuous Improvement: participate in ongoing improvements and optimize processes.
• Audits: plan, execute, and follow up on audits against ISO9001 and classification societies.
• Project Support: support project work with quality issues.
• Calibration Maintenance: maintain the calibration process.
• Quality Control Processes: define QC processes and ensure organizational adherence.
• Employee Training: educate employees in product and process quality.
• Problem-Solving Leadership: lead 8D reports when issues arise.

Skills

Technical background in production or 

Problem-solving mindset

Job description

Seeking a Quality Assurance Specialist or Engineer to ensure defect-free products reach our customers. Responsibilities include managing complaints, conducting quality assurance, and leading continuous improvements. Ideal candidates should have a technical background in production or engineering.

The primary goal of a Quality Assurance Specialist or Engineer is to ensure that no defective product or service reaches the customer. This role requires a structured and skilled problem solver with a technical background and experience in production, production engineering, or procurement.

Responsibilities

• Customer Complaints Management: Follow up, investigate, and report results to the customer and internally.
• Supplier Complaints Management: Issue and follow up on supplier complaints to ensure high quality in the company's supply chain.
• Supplier Quality Assurance: Conduct quality assurance of suppliers and work on improving their performance.
• Continuous Improvement: Participate in ongoing improvements and work to optimize processes.
• Audits: Plan, execute, and follow up on audits against ISO9001 and classification societies.
• Project Support: Support project work with quality issues.
• Calibration Maintenance: Responsible for maintaining the calibration process.
• Quality Control Processes: Define quality control processes and ensure the organization follows applicable quality and operational systems. Work together with production and development to resolve and prevent current process or product issues.
• Employee Training: Educate employees in product and process quality.
• Problem-Solving Leadership: Lead problem-solving efforts when customer-related or internally identified quality issues arise within your area of responsibility. Prepare and drive any necessary 8D reports.

This role is ideal for a technically adept, experienced professional dedicated to maintaining and improving quality standards across all aspects of the business.