Product Operations Manager (Partners)

Voi Technology AB; Stockholms kommun; On-site; SEK 700,000 - 1,000,000; Full time

Job summary

Voi Technology AB is seeking a Product Operations Manager for the Core Experience team in Stockholm. You will own and develop partner integrations and city data-sharing setups to ensure our services are visible, reliable, and accessible across platforms such as Google Maps and FreeNow in our +100 cities.

You will collaborate with product, engineering and commercial stakeholders, translating complex technical needs into clear actions while driving partner visibility and performance.

Qualifications

• Experience or interest in key account management, partner management or customer-facing ownership.
• Experience or strong interest in product operations, technical support or working closely with engineering and product teams.
• Strong stakeholder management and communication skills.
• The ability to translate partner or customer needs into clear internal requirements or product improvements.
• Exposure to tenders, policy work, public-sector requirements or sales processes is beneficial, but not required.

Responsibilities

• Act as the primary contact and account management for integration partners, building strong, collaborative relationships.
• Understand partner priorities, user needs, and city requirements to define and prioritize key opportunities.
• Assess city tender requirements to identify functional gaps and scalable technical solutions.
• Coordinate data-sharing initiatives with cities and partners using scalable, API-based integrations.
• Manage day-to-day operations for key integrations to drive partner visibility, conversion, and performance.
• Partner with your product team to build future partner tools and resolve daily technical inquiries.
• Communicate effectively across internal and external teams, translating complex technical topics into clear actions.

Skills

Partner management

Product operations

Stakeholder management

Technical understanding

API & data analytics

Communication

Job description

YOUR MISSION AT VOI

At Voi, we are on a mission to create safe, sustainable and accessible cities through shared micromobility. As Product Operations Manager in our Core Experience team, you will play a key role in how Voi connects with external partners, platforms and cities.

You will join a cross-functional R&D team working closely with product, engineering and commercial stakeholders. In this role, you will own and develop Voi’s partner integrations and city data-sharing set-up, helping ensure our services are visible, reliable and easy to access across platforms such as Google Maps, FreeNow and for many of our +100 cities we operate in.

In this role, you will:

• Act as the primary contact and account management for integration partners, building strong, collaborative relationships.
• Understand partner priorities, user needs, and city requirements to define and prioritize key opportunities.
• Assess city tender requirements to identify functional gaps and scalable technical solutions.
• Coordinate data-sharing initiatives with cities and partners using scalable, API-based integrations.
• Manage day-to-day operations for key integrations to drive partner visibility, conversion, and performance.
• Partner with your product team to build future partner tools and resolve daily technical inquiries.
• Communicate effectively across internal and external teams, translating complex technical topics into clear actions.

WHAT YOU NEED TO EMBARK

We are looking for a curious, structured and communicative person who enjoys working at the intersection of product, engineering and external partnerships. You do not need to be a developer, but you should be comfortable discussing technical concepts, asking the right questions and turning complex needs into clear actions.

To succeed in this role, we believe you have:

• Technical curiosity and a basic understanding of software products, APIs and data analytics.
• Experience or interest in key account management, partner management or customer-facing ownership.
• Experience or strong interest in product operations, technical support or working closely with engineering and product teams.
• Strong stakeholder management and communication skills.
• The ability to understand partner or customer needs and translate them into clear internal requirements or product improvements.
• Exposure to tenders, policy work, public-sector requirements, sales processes or product strategy is beneficial, but not required.

WHY VOI?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe’s #1 micromobility operator and one of the fastest-growing scale-ups.
• Get "skin in the game" through our employee options programme.
• Enjoy unlimited free Voi rides and a dog-friendly office.
• Work together with inspiring, motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.