Process Manager Billing & Dunning

Vattenfall; Stockholms län; Hybrid; SEK 600,000 - 800,000; Full time

Benefits offered by this job

Flexible working hours

Good work-life balance

Opportunities for personal development

Job summary

Vattenfall, located in Solna, is seeking a process management professional to oversee their European billing and dunning processes. The role requires 5+ years of experience in an international setting and strong skills in change management and stakeholder collaboration.

We offer a challenging work environment with flexible hours and opportunities for personal and professional development. Join us and be part of a diverse team dedicated to innovation in the energy sector.

Qualifications

• 5+ years of experience in process management within an international context.
• Strong analytical skills combined with a pragmatic mindset.
• The ability to drive change across multiple stakeholders.

Responsibilities

• Own and steer the end-to-end European billing and dunning process.
• Monitor and improve performance using KPIs such as first-time-right, lead time, and quality.
• Drive and implement improvements to achieve operational excellence.

Skills

Process management

Billing and financial processes

Change management

KPI-driven performance management

Stakeholder management

Fluency in English

Tools

Microsoft Dynamics

SAP BRIM

Job description

Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the UK. The Vattenfall Group has approximately 21,000 employees. We have been electrifying industries, powering homes and transforming life through innovation for more than 100 years.

What will you do?

• Own and steer the end-to-end European billing and dunning process
• Monitor and improve performance using KPIs such as first‑time‑right, lead time, and quality
• Drive and implement improvements to achieve operational excellence
• Define, standardise, and safeguard processes and governance
• Translate strategy into scalable initiatives and concrete improvements
• Lead international decision‑making on process changes
• Roll out process improvements consistently across European markets
• Drive digitalisation, automation, and the development of self‑service solutions

Who are you?

You are a strong and independent process professional who is comfortable operating in an international environment. You combine analytical thinking with a pragmatic mindset and are able to drive change across multiple stakeholders and countries.

You bring:

• 5+ years of experience in process management within an international context
• Solid knowledge of billing and financial processes
• Strong skills in change management
• Experience with KPI‑driven performance management
• Excellent stakeholder management and decision‑making skills
• The ability to work effectively across cultures, with flexibility to travel occasionally
• Experience with Microsoft Dynamics and SAP BRIM is a plus
• Fluency in English

Our Offer

We offer a challenging and international work environment with the possibility to work with some of the best in the field. You will work in interdisciplinary teams and can always count on support from committed colleagues. Our employment conditions include smart working, flexible working hours, and a good work‑life balance. Opportunities for personal and professional development are also available. Click here for further information.

Location

Solna

Diversity and Inclusion

At Vattenfall, we value being active, positive, open, and safety‑conscious. We are looking for employees who share our vision and can contribute to strengthening our corporate culture. We firmly believe that diversity helps build a more profitable and attractive company, and we strive to be good role models when it comes to diversity. Vattenfall actively works to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender identity, religion or belief, sexual orientation, or disability. Read more about how we work with diversity and inclusion here.