Night Front Office Leader | Guest Experience Pro

Radisson Hotel & Spa Athlone; Stockholms kommun; On-site; SEK 320,000 - 460,000; Full time

Benefits offered by this job

Hotel discounts up to 53%

Friends & Family 30% off

Global & local perks

Job summary

Radisson Hotel Group is seeking a Night Manager to join our Front Office team. You will supervise the front desk, lead by example, and ensure every guest touchpoint delivers the highest level of service. A positive, flexible attitude and a desire to create memorable experiences are essential.

We value teamwork, empathy, and the ability to handle a fast-paced night shift while maintaining guest satisfaction and smooth operations across the front office.

Qualifications

• Flexible and positive, Yes I Can attitude
• Attention to detail
• Creative problem-solver
• Team player with a focus on guest satisfaction
• Strong verbal communication skills

Responsibilities

• Supervise front office team and lead by example
• Ensure all aspects of the guest journey are delivered to the highest level
• Provide patient, empathetic service and host the show
• Proactively work to ensure guest satisfaction and smooth front office operations

Job description

Radisson Hotel Group is seeking a Night Manager to join our Front Office team. You will supervise the front desk, lead by example, and ensure every guest touchpoint delivers the highest level of service. A positive, flexible attitude and a desire to create memorable experiences are essential.

We value teamwork, empathy, and the ability to handle a fast-paced night shift while maintaining guest satisfaction and smooth operations across the front office.