Learning & Development Lead

Strawberry; Stockholms kommun; Hybrid; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Four free hotel nights

Staff and friend discounts

Partner perks

Job summary

Strawberry is seeking a hands-on Learning Technology lead to shape our learning ecosystem across 250+ hotels in the Nordics. You will own the LMS, drive transitions to a mature tech setup, and optimize data flows between systems to deliver training with minimal manual admin.

You will collaborate with the Head of T&D and the People team to translate digital platforms into practical tools for frontline hotel teams, focusing on scalability, self-service, and measurable impact.

Qualifications

• Hands-on experience with LMS management or digital learning production.
• Ability to translate digital platforms into practical tools for hotel operations.
• Strong relationship-building and pragmatic change management skills.

Responsibilities

• Own and professionalize the LMS, lead transitions to a mature tech setup, and optimize data flows between systems.
• Stakeholder management to align training with operational needs.
• Use data to track learning impact and ensure training supports performance and quality.
• Enable decentralized production with templates and quick e-learning builds.
• Design digital learning that translates into leader-led onboarding for thousands of new team members each year.

Skills

LMS management

Digital learning production

Change management

Stakeholder management

Systems thinking

Execution & delivery

Education

Experience in learning tech or production

Tools

Articulate Rise

Job description

You will be a part of a small, hands-on Talent & Development team supporting more than 250 hotels and our HQ. We want learning to be a natural engine for our daily operations and strategic goals, but we keep things grounded: we don't spend months drafting abstract strategy decks before testing things out. We have an agile, action-oriented culture where strategy and execution go hand in hand - we build, test, and adjust as we go.

In this role,you will help shape our learning ecosystem.Together with the Head of T&D,the rest of the People team,and key stakeholders across the business,you will set the direction for how learning supports our operations,translating digital platforms and workflows into practical tools that work for the people running our hotels day to day.

What you'll be doing

Because our team is lean and our footprint spans 250+ hotels,we focus on scalability and self-service.Over the coming period,our LMS and learning strategies/tools need to be professionalized,and you will play a central role in driving that evolution.Your focus will be on getting the backend right,ensuring smooth integrations,and keeping everyday use simple and valuable for our hotel teams.

Key Responsibilities

Own and professionalize the LMS: Manage our learning platforms,lead the transition to a more mature tech setup,and optimize data flows between systems to deliver training with minimal manual admin.

Stakeholder Management: Work closely with key stakeholders to ensure we deliver the right training to the right people,aligning learning initiatives directly with real operational needs.

Focus on learning impact: Use data to track whether training actually achieves the desired outcome for end users—making sure routines,updates,and compliance are not just tick-box exercises,but genuinely support performance and quality.

Enable decentralized production: Give departments and hotels the tools,templates,and guidance to build their own content,while stepping in with quick e-learning builds (such as Articulate Rise) or managing external production partners when needed.

Connect digital tools to the hotel floor: Help design how digital learning translates into practical,leader-led onboarding for several thousand new team members joining our hotels each year.

Who you are

Solid background in learning tech or production: You have hands-on experience with, and a genuine interest in, LMS management or digital learning production - ideally both.

Pragmatic change manager: You understand that real change happens through people.Strong relationship building,pragmatism,and a solid \"get stuff done\" attitude will get you far here.

Execution-focused and adaptable: You like moving things forward,handle shifting priorities well,and don't lose momentum when plans take an unexpected detour.

Systems- and tech-minded: You care about system structures,data flows,and smooth user journeys,seeing a good backend setup as the backbone of a great learning experience.

Operational mindset: You design solutions that genuinely help busy hotel teams rather than adding corporate administration.

What we offer

A culture with room for all: A flat,informal environment grounded in trust,freedom with responsibility,and our core energy of courage and enthusiasm.

Real autonomy and impact: A central role where your decisions directly influence the working days of thousands of colleagues across the Nordics.

Four free hotel nights each year: Complimentary stays to explore our destinations and take a breather.

Generous staff & friend rates: Substantial discounts for you,your friends,and family across all 250+ hotels,plus 25% off food and drinks in our restaurants and bars.

Partner perks: Exclusive deals on flights,car rentals,experiences,and wellness through our partner network.

We know this is a big ask for one individual. If you don't hit every single requirement, that's completely fine—if our culture and fast-paced way of working inspire you, we’d love to receive your application!

We are Strawberry. With over 245 hotels, 120 restaurants, 20 spas and more, we create thousands of experiences every day. With urban Comfort Hotel®, warm Quality Hotel™, stylish Clarion Hotel® and cosy Home Hotel and more than 40 unique independent hotels, our guests can pick and choose. Our team of 20,000 passionate individuals from more than 120 countries is what makes us grow! Strawberry is built on our core values: energy, courage and enthusiasm.

Preferred Primary Location:

This role is based on our hybrid office policy of 3 days a week in the office.

Oslo

Stockholm

Other

What’s in it for you?

As part of Strawberry, you will get the best employee benefits of the industry.

A culture to cherish

Our people always make guests their top priority! Our warm and welcoming atmosphere creates the right setting for you to flourish and work your magic. You will get the freedom you need to perform your tasks and solve problems as they arise in the best way you see fit. A strong team spirit and family-feeling foster a culture of collaboration. And when there’s something to celebrate, we make sure to have some fun! In larger cities, we also regularly host after-work events to allow colleagues to mingle. How do we achieve all this you may wonder? We believe it’s down to the fact that we’re a diverse crowd full of energy, courage and enthusiasm. That’s how we create extraordinary experiences every single day!

Job security for peace of mind

When you work with us, we’ll take your whole life situation into consideration. We offer good job security through collective agreements and insurances, as well as paid parental leave, holiday leave, wellness allowance, attractive pension plans and competitive salaries. We’re there for you.

Room to grow

With more than 200 hotels across the Nordics, we offer you endless opportunities for career progression! Would you like to work full-time, part-time, a few hours here and there, or perhaps only a season? We have room for you, no matter where you’re at. We encourage creativity and curiosity, and we make every effort to foster a culture of learning for professional development. Ready to take your next career leap within the company? We applaud you and will help you achieve this! An academic degree isn't the most important thing for us. If you have the right mindset, we can certainly promise you a bright future!

Explore more

We encourage you to get out and explore all that life has to offer! So, we always give numerous discounts to you and your friends and family at our hotels, bars and restaurants. As part of Strawberry, you get four FREE nights at our hotels each year* To remind you just how important you are, we’ll always do our best to offer you an upgrade! And on top of that, we’ve also partnered with other companies to give you sweet deals on air travel, charter holidays, car rental and lots more.

*If you are employed on a contract for at least 20% of full-time working hours.

Our heart beats for the world around us. To meet global challenges, we support the transition to clean energy, and we recently opened the first zero-energy hotel in the Nordics. We seek to use organic produce and have championed the elimination of unsustainable palm oil. We promote equal rights above all and are proud sponsors of Pride. Regardless of your ethnicity, gender, religious beliefs, disabilities or age - our doors are always open.

All over the Nordics & Baltics

Be it a vibrant city, a tranquil island or a charming little town in the mountains, you’ll probably find one of our hotels there.