Italian-Speaking Customer Support for a Global Wellness Brand

Zinzino; Göteborgs kommun; On-site; SEK 334,800 - 446,400; Full time

Benefits offered by this job

Company gym

Health concept participation

Team celebrations

Job summary

A global wellness company is seeking an Italian-speaking Customer Support Representative to provide outstanding service to customers and partners. The role involves support via multiple channels and administrative tasks in a dynamic team environment in Gothenburg. Native fluency in Italian and good English skills are required, along with a proactive and problem-solving attitude. This full-time position offers a supportive culture and commitments to employee satisfaction.

Qualifications

• EU citizenship is required.
• Excellent communication skills with a problem-solving attitude.
• A positive, team-oriented mindset and the ability to handle challenges.

Responsibilities

• Provide support via phone, email, chat, and forums to customers and partners.
• Handle administrative tasks such as database updates and invoice management.
• Resolve complaints with professionalism and a solution-oriented mindset.

Skills

Native-level fluency in Italian

Fluent in English

Excellent communication skills

Problem-solving attitude

Team-oriented mindset

Job description

A global wellness company is seeking an Italian-speaking Customer Support Representative to provide outstanding service to customers and partners. The role involves support via multiple channels and administrative tasks in a dynamic team environment in Gothenburg. Native fluency in Italian and good English skills are required, along with a proactive and problem-solving attitude. This full-time position offers a supportive culture and commitments to employee satisfaction.