Internal Tools Engineer — AI for Ops (Stockholm, On-site)

Menlo Ventures; Stockholms kommun; On-site; Confidential; Full time

Job summary

A leading technology company in Stockholm is seeking a Software Engineer to build and enhance internal tools that support customer enablement. The ideal candidate will manage backoffice systems and design automation workflows to improve operational efficiency using cutting-edge AI technologies. Candidates should have a strong foundation in backend development and experience with cloud infrastructure. The role requires collaboration with various teams to deliver impactful solutions and fully own systems from design to deployment.

Qualifications

• Experience in building internal tooling systems.
• Familiarity with operational and customer support processes.
• Proficient in backend development and cloud services.

Responsibilities

• Own and evolve internal backoffice systems.
• Design automation workflows to improve reliability.
• Build AI-powered tools for support agents.

Skills

Building systems

APIs and integrations

Cloud infrastructure (AWS/Azure, Kubernetes)

AI/LLMs application

Automation and system design

Tools

React

Node.js

AI-driven tools

Job description

A leading technology company in Stockholm is seeking a Software Engineer to build and enhance internal tools that support customer enablement. The ideal candidate will manage backoffice systems and design automation workflows to improve operational efficiency using cutting-edge AI technologies. Candidates should have a strong foundation in backend development and experience with cloud infrastructure. The role requires collaboration with various teams to deliver impactful solutions and fully own systems from design to deployment.