Flying Doctor

SCANIA CV AKTIEBOLAG; Södertälje kommun; On-site; SEK 900,000 - 1,300,000; Full time

Benefits offered by this job

Health center Gröndal

Wellness allowance

Result bonus

Flexible working hours

Company car leasing

Employee events

Direct Scania Job express buses to Sö̈

Job summary

Scania seeks a Flying Doctor to join the Pilot Partner Operations team, delivering high-impact, early-stage solutions to customers worldwide. You will operate in a dynamic, unstructured environment, bridging R&D, service, production, and sales to ensure uptime and customer success.

You will work across cultures, help scale innovations, and contribute to continuous improvement while supporting diverse international stakeholders.

Responsibilities

• Troubleshoot advanced vehicle systems using both standard and non-serial R&D tools
• Perform activities such as ECU programming, parametrization, diagnostics, and system-level troubleshooting
• Support workshops and technicians with implementation of new technologies
• Ensure solutions meet customer expectations for uptime and performance
• Work closely with dealers, distributors, customers, and global stakeholders
• Act as a bridge between R&D, commercial, and service organizations
• Build strong partnerships to support implementation and continuous improvement
• Support introduction of new solutions and business models
• Provide feedback to improve products and enable future scaling
• Operate in a fast-changing environment without predefined processes
• Work internationally across cultures and teams
• Deliver support throughout the full customer lifecycle
• Ensure contracts, services, and operational readiness are in place
• Experience in managing people or leading projects
• Strong stakeholder management skills across functions (R&D, service, sales)
• Ability to build trust and collaborate with internal and external partners
• Excellent communication skills and customer-oriented mindset

Job description

Flying Doctor

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions.

Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.

Role Summary

We are looking for a Flying Doctor to join Scania's Strategic Business team within Pilot Partner Operations.

This is a unique, high-impact role where you will work with cutting-edge, non-standard solutions - often before they reach serial production. You will operate in a highly dynamic and unstructured environment, supporting customers globally and helping transform early-stage innovations into scalable business.

You'll be part of a diverse, international team working across functions such as R&D, service, production, and sales to ensure uptime, reliability, and customer success.

Job Responsibilities

Technical & Operational Support:

• Troubleshoot advanced vehicle systems using both standard and non-serial R&D tools
• Perform activities such as ECU programming, parametrization, diagnostics, and system-level troubleshooting
• Support workshops and technicians with implementation of new technologies
• Ensure solutions meet customer expectations for uptime and performance

Stakeholder & Customer Collaboration:

• Work closely with dealers, distributors, customers, and global stakeholders
• Act as a bridge between R&D, commercial, and service organizations
• Build strong partnerships to support implementation and continuous improvement

Business Development & Innovation:

• Support introduction of new solutions and business models
• Provide feedback to improve products and enable future scaling
• Operate in a fast-changing environment without predefined processes

Global Delivery:

• Work internationally across cultures and teams
• Deliver support throughout the full customer lifecycle
• Ensure contracts, services, and operational readiness are in place

Who You Are

Experience & Background:

• Minimum 5 years of experience in automotive or similar technical industry
• Experience in workshop, service or aftersales environment
• Background in roles such as:
• Technical support
• Service engineer / master technician
• Product development or system testing
• Experience working with customers and handling complex or critical situations
• Experience working in an international environment

Technical Competences:

• Hands-on experience with vehicle diagnostics and troubleshooting tools
• Experience with:
• ECU programming, parametrization, replacement
• CAN / software systems and distributed functionality
• Reading wiring diagrams and system troubleshooting
• Strong analytical skills and ability to identify and explain technical issues
• Good understanding of service delivery processes and workshop operations

Leadership & Collaboration:

• Experience in managing people or leading projects
• Strong stakeholder management skills across functions (R&D, service, sales)
• Ability to build trust and collaborate with internal and external partners
• Excellent communication skills and customer-oriented mindset

This Is Us

We are part of Scania's Strategic Business unit within Pilot Partner Operations - a team working at the forefront of innovation.

Our mission is to explore and develop new business opportunities and cutting-edge solutions that go beyond Scania's standard offering. We operate where others can't - turning ideas into reality and scaling what works.

We are a highly international and diverse team, with colleagues across Europe, Australia, and beyond. Our backgrounds range from engineering and R&D to commercial and workshop operations, creating a strong mix of perspectives and expertise.

What makes us unique:

• We work with non-standard, often first-of-its-kind solutions
• We collaborate across R&D, service, production, sales, and external partners
• We support solutions throughout their entire lifecycle: from pilot to scaling
• We are a learning-driven organization, constantly developing new skills and knowledge

You will join a team that thrives in complexity, embraces challenges, and is passionate about delivering real impact for customers worldwide.

Scania Offers

We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions.

With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally.

Benefits include:

• access to our health center in Gröndal
• a wellness allowance
• result bonus
• flexible working hours
• company car leasing
• Scania also arranges events for employees and their families
• for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje