Engineering Manager – Recommendations & AdVantage
You will lead the team behind Truecaller’s Recommendations and adVantage, an AI-powered performance advertising platform. The team comprises ML engineers, data scientists, backend engineers, and data engineers that build the retrieval, ranking, contextual-bandit systems, and the real-time serving and data infrastructure.
What you’ll do:
- Lead, grow, and retain a high-performing team, investing in each member’s development and career path.
- Set technical direction across the recommendation and advertising ML stack – retrieval, ranking, contextual bandits, conversion modeling – along with the real-time serving and data platforms that support them.
- Own team planning, prioritization, and delivery, balancing near-term product and campaign commitments against long-term platform health.
- Partner closely with product, data science, and other engineering teams to translate business goals – revenue, engagement, advertiser outcomes – into a clear technical roadmap.
- Push for reuse: config-driven, composable platforms and closed feedback loops rather than one-off models and pipelines.
- Drive rigor in experimentation and evaluation, from offline metrics to online A/B tests, so model changes ship on measured impact.
- Keep production systems reliable at scale, owning the latency, quality, and cost of models serving hundreds of millions of users.
- Run regular 1:1s, performance reviews, and career development conversations, and recruit and onboard new talent as the team grows.
- Stay close enough to the technical detail to make informed calls, unblock your team, and earn credibility with senior ML and backend engineers.
What you bring in:
- Proven experience leading or managing engineering or ML teams, ideally in recommendations, ranking, ads, search, or a similarly ML-heavy domain.
- A solid grasp of applied ML in production – retrieval and ranking, experimentation, model serving, and the data that feeds them – enough to engage credibly on technical trade-offs.
- Working knowledge of backend and data engineering practices – architecture, real-time systems, pipelines, and warehousing – enough to reason about the full stack your team owns.
- Strong leadership and communication skills, with the ability to align specialists with different skill sets toward shared goals.
- A track record of delivering complex technical projects on time and at scale.
- Comfort operating in ambiguity and making pragmatic trade-offs between speed and quality.
- A collaborative mindset and the ability to work closely with cross-functional stakeholders.
It would be great if you also have:
- A hands-on background in ML engineering, data science, or backend development before moving into management.
- Experience with recommender systems, contextual bandits or reinforcement learning, or performance advertising and ad-serving systems.
- Familiarity with large-scale data and ML platforms (Spark, Kafka, Airflow, feature stores, model serving).
- Familiarity with cloud infrastructure (GCP preferred; AWS or Azure also fine).
- Experience scaling teams in a high-growth tech environment.
What we offer:
We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from:
- A comprehensive compensation package – competitive salary, 30 days of paid vacation, private health insurance, parental leave top-up, pension, and wellness contributions.
- Modern tools to do your best work – choose your preferred computer and phone within our budget, so you can work comfortably and efficiently.
- A people-focused office culture – we value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch, and well-stocked snack stations and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There’s something for everyone.
- Truecaller’s “Lab Days” offer a space for imagination – five times per year for three days, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller’s future.
We only accept applications in English.