E-Commerce manager

Incluso AB; Stockholms kommun; On-site; SEK 450,000 - 580,000; Full time

Job summary

Incluso AB is seeking an E-Commerce Manager for a full-time consultant role in Stockholm. The manager will drive commercial performance across the Nordic region, reporting to the Head of E-Commerce Activation.

Responsibilities include developing digital strategies, refining inventory management, and curating reports for performance monitoring. Required qualifications include a degree in a relevant field, fluency in English and Swedish, and E-Commerce experience.

Qualifications

• 2+ years experience in E-Commerce or similar roles.
• Business fluent in English and native Swedish.
• Ability to develop strategic market concepts.

Responsibilities

• Drive commercial performance of E-Commerce activities.
• Develop a digital trading strategy.
• Conduct range and demand planning.
• Curate performance reports.
• Coordinate campaigns in IT systems.
• Develop customer insights for omnichannel experience.

Skills

E-Commerce experience

Digital Marketing

CMS systems knowledge

Microsoft Office proficiency

Excellent organizational skills

Creativity

Collaboration and communication skills

Education

Degree in eCommerce or Digital Marketing

Tools

Salesforce Commerce Cloud

Sitecore

Job description

We are looking for an E‑Commerce manager for a company in Stockholm. The position is a full‑time consultant role in Stockholm through Incluso, starting ASAP on an 8‑month limited contract, with the possibility of extension. The role is 100% onsite in Stockholm.

Assignment Description

The Digital D2C Team is part of our Global Sales function and in charge of our own E‑Commerce activities as well as how we develop our Online Dealer business. We are searching for a Regional E‑Commerce Manager for our Nordic region. You would report to the Head of E‑Commerce Activation and work in close collaboration with the rest of the team and key stakeholders across the organization.

Tasks

In this role you will be responsible to drive the commercial performance of our E‑Commerce activities across the DACH region (Sweden, Norway, Denmark & Finland).

You will:

• Own all local D2C E‑Commerce activities across your region ensuring that they are implemented to a “best in class” standard.
• Develop and implement a digital trading strategy that aligns with the wider Group strategy and the overall commercial development plans of the DTC team.
• Conduct range and demand planning for your responsible markets and optimise your inventory across markets to maximise sell‑through and yield.
• Curate weekly and monthly reports, monitoring the performance of categories across both digital trading (sales, margin, cost etc.) and web metrics (sessions, CR, AOV etc.).
• Setup campaigns and promotions in the relevant IT systems (Salesforce Commerce Cloud, Sitecore, STEP, ERP Systems,…) and work in close collaboration with the Performance Marketing Team to develop and implement industry‑leading digital campaigns focusing on driving sales performance.
• Using data, develop a deep understanding of our customer, their pain points and devise strategies to improve their omnichannel experience.
• Support Customer Services in resolving any 2nd line support queries where necessary.

Required skills

• A degree in a relevant area (eCommerce, Digital Marketing etc.)
• 2+ years experience working in a similar role – ideally for a brand or retail business, experienced in E‑Commerce and CMS systems (Salesforce Commerce Cloud and Sitecore would be advantageous)
• A keen interest in emerging technology.
• Business fluent language skills in English.
• Native Swedish speaker.
• A team player with excellent organisational skills.
• Proficient in using Microsoft packages (Excel, Word, PowerPoint).
• A “can do” attitude to get things done.
• Creativity in developing new go‑to‑market concepts and finding winning solutions for us and our partners.
• People management experience.
• Openness and flexibility for changes in a dynamic environment.
• Strong collaboration and excellent communication and interpersonal skills.
• Entrepreneurial spirit, passion and strong work ethic.