DC Team Leader

H & M Hennes & Mauritz Sverige AB; Eskilstuna kommun; Hybrid; SEK 468,720 - 558,000; Full time

Job summary

H & M Hennes & Mauritz Sverige AB is seeking a DC Team Leader for its facility in Eskilstuna. This role involves leading daily operations, managing a team of approximately 20 DC Associates, and ensuring compliance with operational standards.

The ideal candidate will have at least 1 year of leadership experience, strong analytical skills, and the ability to coach team members to build a high-performing workforce. The position includes a fixed-term contract until August 31, 2027, and a rotating schedule with evening and weekend shifts.

Qualifications

• At least 1 year of experience as a formal leader with full people management responsibility.
• Experience delivering high-quality end-to-end processes with strong attention to product care.
• Ability to manage daily operational challenges effectively.

Responsibilities

• Lead and manage day-to-day warehouse operations.
• Coach and develop team members to retain a high-performing workforce.
• Maintain operational standards and drive simplification.

Skills

Leadership

Operational KPIs

Garment flow management

Analytical skills

HR knowledge

Communication skills in Swedish and English

Job description

WHAT YOU'LL DO

At our Distribution Center in Eskilstuna, we are responsible for the logistics operations and the distribution of fashion items to our retail customers in Sweden, Norway, Iceland, Finland and Denmark. As a DC Team Leader you lead a high‑performing DC team to ensure daily operational excellence, focusing on team development, compliance, and continuous improvement to support customer satisfaction and business goals.

Your main responsibilities will include:

• Lead and manage day‑to‑day warehouse operations, ensuring timely and accurate flow of goods across inbound, outbound, returns, VAS, and inventory functions.
• Lead, coach, and support team members to develop skillset, improve performance and retain a high‑performing workforce.
• Build a safe, inclusive, and motivating work environment where team members feel seen, heard, and valued.
• Drive engagement and promote accountability through clear expectations and feedback in a fair and consistent manner.
• Support and apply HR best practices and policies eg fair performance management and conflict resolution.
• Support recruitment, onboarding, and workforce planning based on capacity needs.
• Collaborate with internal teams to align on daily priorities and support service targets.
• Maintain operational standards, drive simplification, and identify opportunities for improvement through data, feedback, and collaboration.
• Ensure accurate system transactions and inventory integrity through routine counts, audits, and investigations.

WHO YOU'LL WORK WITH

You will lead a team of approximately 20 DC Associates, ensuring effective collaboration, performance, and development within your team.

As DC Team Leader, you report directly to the DC Department Manager.

You will collaborate with cross‑functional teams and key stakeholders to ensure the smooth and efficient operation of the DC. Your key partners will include:

• DC Management & Operations Teams
• Human Resources
• System & Automation Teams

WHO YOU ARE

We are looking for people with…

• At least 1 year of experience as a formal leader with full people management responsibility.
• Experience delivering high‑quality end‑to‑end processes with strong attention to product care, inventory accuracy, and operational KPIs.
• A solid understanding of garment or goods flow and the ability to take ownership to secure service levels and product integrity.
• A hands‑on, pragmatic approach to daily workflow management and operational challenges.
• Strong analytical skills with the ability to identify root causes and find improvement opportunities in productivity, process flow, and system use.
• Experience coaching team members and developing their technical and operational skills to build a high‑performing team.
• The ability to support colleagues in understanding systems, logistics routines, and operational standards.
• A structured approach to following KPIs, routines, and daily targets to ensure strong operational performance.
• A good understanding of HR routines, progressive discipline, and employee relations principles to contribute to a fair, compliant, and respectful workplace.
• Good communication skills in both Swedish and English.

And people who are…

• Hands‑on, solution‑oriented, and comfortable managing day‑to‑day operational challenges.
• Positive, adaptable, and motivated by change with a strong "can‑do" attitude.
• Curious, flexible, and eager to learn and adapt to new tools, workflows, and business needs.
• Empathetic, proactive, and inclusive leaders who help foster a culture of diversity, trust, openness, and belonging.
• Supportive team players who encourage peer learning and knowledge sharing.
• Responsible, structured, and committed to consistently achieving daily targets and team goals.

ADDITIONAL INFORMATION

We offer fixed‑term contracts lasting until August 31 2027. Collective agreement with Unionen. You will work on a rotating schedule that includes regular evening shifts and weekend work (both Saturdays and Sundays). The location is based in Eskilstuna, which is part of Logistic Region Europe. Start date during Autumn 2026.

Location: Svista Industriväg, Eskilstuna, Sweden