Community & Social Media Manager

Stunlock Studios; Skövde kommun; On-site; SEK 35,000 - 50,000; Full time

Benefits offered by this job

Generous contributory pension

Fun and inclusive work environment

Job summary

Stunlock Studios is seeking a Community & Social Media Manager in Skövde kommun, Sweden. This role involves managing community engagement, enhancing social media interactions, and ensuring effective communication with players for the game V Rising.

The ideal candidate will have a passion for games, experience in social media management, and strong communication skills. You will work closely with marketing and development teams to facilitate community feedback and engagement initiatives.

Stunlock fosters a fun and inclusive work environment with generous benefits, including a contributory pension.

Qualifications

• Strong passion for games and community-driven multiplayer experiences.
• Experience in social media and community management within games.
• Strong written English communication skills in online community interaction.

Responsibilities

• Manage day-to-day community engagement and social media activity.
• Build positive relationships with players, moderators, and influencers.
• Monitor community sentiment and player feedback.
• Collaborate with marketing and development teams for aligned communications.
• Support player-facing communication during live events and updates.

Skills

Social media management

Community engagement

Content creation

Customer support

Player feedback analysis

Tools

Photoshop

Job description

Stunlock Studios is looking for an experienced community and social media professional to join our journey with V Rising. With a new game currently in development, this is an exciting opportunity to help grow, support, and engage the community around our games.

Role Summary

As part of the Stunlock Studios Marketing team, the Community & Social Media Manager is responsible for managing day-to-day community engagement, social media activity, and player-facing communication across digital platforms. The role focuses on maintaining strong community engagement, supporting live-service communication, executing social media and marketing initiatives, and ensuring healthy interaction between the studio and its player base.

Responsibilities

Community Management

Maintain an active presence across community platforms and social channels, including Discord and other player-facing platforms

Build and maintain positive relationships with players, moderators, creators, influencers, and community contributors

Monitor community sentiment, player feedback, gameplay discussions, social channels, and emerging trends to stay attuned to player concerns, engagement opportunities, and ongoing issues

Act as a bridge between players and development teams by communicating relevant feedback, concerns, and ongoing discussions internally

Facilitate spaces for community feedback, discussion, and engagement

Moderate community platforms and help maintain a healthy and welcoming environment aligned with the studio’s values and goals

Organize and support community activities, creator initiatives, test groups, beta participation, player engagement programs, and player-facing events when required

Social Media & Content Operations

Manage and maintain the studio’s day-to-day social media presence across relevant platforms

Plan, create, schedule, publish, and monitor social media content, marketing communication, and community-facing announcements

Develop lightweight visual content, memes, edits, promotional materials, campaign assets, and platform-specific content for social media and community initiatives

Support marketing campaigns, launches, promotional initiatives, influencer activations, and community programs through player-facing communication and engagement

Assist with copywriting, post formatting, messaging, campaign communication, and tone across social and community channels

Maintain social media calendars, campaign schedules, platform updates, and recurring communication workflows

Support reporting, trend analysis, audience insights, and engagement tracking across platforms

Live Communication & Player Support

Support and execute community-facing communication around updates, launches, live events, campaigns, and player-facing announcements, adapting messaging for relevant channels and helping coordinate community content, patch notes, and player-facing communication

Coordinate timely and appropriate communication during live operational issues and other sensitive player-facing situations

Assist customer support and moderation workflows as needed, including escalation handling and communication

Collaboration & Cross-Functional Support

Collaborate closely with marketing, development, production, and support teams to ensure alignment of campaign communications

Assist with gathering player feedback, summarizing community insights, and reporting actionable information internally

Support creator and influencer relationships through communication, engagement, feedback collection, and community initiatives

Support external collaborations and community-related events when required

Preferred Skills & Experience

Strong passion for games and community-driven multiplayer experiences, with a deep interest in learning and understanding V Rising, its world, gameplay systems, player behavior, and community culture

Experience working with social media, online communities, or community management within games or entertainment

Strong understanding of gaming communities, live-service environments, and player engagement

Basic graphic design and content editing skills, including experience with Photoshop or similar creative tools

Ability to create lightweight visual content and adapt assets for social media platforms

Strong written English communication skills with a solid understanding of tone, audience engagement, marketing communication, and online community interaction

Comfortable working in fast-paced environments with shifting priorities, live communication needs, and campaign-driven workflows

Being a Stunlocker

It's not all about games, at Stunlock we value our employees and do what we can to make sure you feel well taken care of.

We do this with benefits such as:

Generous contributory pension.

Stunlock offers a fun and inclusive work environment. You can expect your co-workers to be avid game enthusiasts, ranging from hard core PvP gamers to board game lovers.