Business Analyst / Platform Functional Consultant

Aura Cloud AB; Stockholms kommun; Hybrid; SEK 600.000 - 700.000; Vollzeit

Zusammenfassung

Aura Cloud AB is seeking a Business Analyst / Platform Functional Consultant in Stockholm to help customers in their agile journey. You will join the Functional Team, providing solutions and assisting with onboarding and growth management.

Ideal candidates will have 5+ years of experience in back-office roles within financial institutions, understanding customer journeys, and basic SQL knowledge. This position supports cross-selling opportunities in a dynamic environment.

Qualifikationen

• 5+ years experience in a financial institution or with service providers.
• Ability to document and map customer journeys and author specifications.
• Knowledge of SQL and willingness to learn deeper.

Aufgaben

• Provide solutions to customers and help them onboard.
• Manage customer growth on the platform.
• Coordinate with the delivery team to prioritize actions.

Kenntnisse

Back-office experience in financial institutions

Understanding of configurable systems

Customer Journey documentation

Basic knowledge of SQL

Understanding of financial services market

Jobbeschreibung

Business Analyst / Platform Functional Consultant

5+ years

We are now looking for a Business Analyst / Platform Functional Consultant to join our team in Stockholm and Bangalore to help our customers in their journey to be agile.

As a Business Analyst, you will be part of our Functional Team, provide solutions to our customers, help them onboard, and manage their growth on the platform.

Your Skills and abilities will include:

• 5+ years of being part of a back-office in a financial institution, or with service providers to financial institutions in India and/or in the Nordics, with a good understanding of systems and processes - preferably from a bank/financial institution that focuses on Retail/SME customers.
• Very good grasp of configurable systems and solutions and the ability to understand systems from a functional and process point of view.
• Document and map end Customer Journeys, author requirement specifications, and provide a complete solution for our customers.
• Ability to coordinate with the delivery team and prioritize actions keeping both project mandate and delivery schedules in mind.
• You have a basic knowledge of SQL and a willingness to learn more.
• A keen understanding and an interest in the financial services market in the Nordics is a plus.
• Ability to manage service delivery with an approach to cross and up sell value to customers.

Required Skills

Consumer banking Retail banking Banking and Financial Services SME banking SQL Corporate banking