AV Engineer, Platform

Spotify Los Angeles; Stockholms kommun; Hybride; SEK 550 000 - 850 000; Plein temps

Résumé du poste

Spotify Stockholm is seeking an AV Engineer II to own meeting-room AV across EMEA, from daily rooms to boardrooms, partnering with global teams and vendors.

You will deploy and maintain AV solutions, document designs, and lead initiatives; tune Dante/Q-SYS/Crestron, support executive meetings, and explore AI-powered capabilities.

This role requires 3+ years AV experience, strong IT fundamentals, and collaboration across distributed teams.

Qualifications

• 3+ years of AV experience and delivered AV projects through design, integration, commissioning, and ongoing support.
• Understand hardware behind sophisticated AV systems, including DSP, control processors, amplifiers, with Crestron, Q-SYS, and Dante; certifications such as AVIXA CTS or Q-SYS Level 2 are a plus.
• Hands-on experience deploying, managing, and monitoring video conferencing systems (Google Meet hardware, Zoom Rooms).
• Experience supporting senior executives or VIPs with discreet, professional support when priorities are time-sensitive.
• Knowledge of IT networking fundamentals and how AV systems communicate across enterprise networks.
• Familiar with Dante and Q-SYS including multicast, QoS, and clocking; experience with Jira or similar ticketing tools.
• Strong documentation skills and ability to create training materials.
• Curiosity about AI in meetings and ability to experiment with AI tools to improve work.

Responsabilités

• Own the AV experience across EMEA, including meeting rooms, boardrooms, common areas, labs, lounges, and digital signage.
• Provide high-quality AV support for executive and VIP meetings, ensuring reliable technology when it matters.
• Design, document, deliver, and maintain AV solutions in partnership with the global AV team; review external designs for compliance.
• Lead AV initiatives and projects from scope through delivery, commissioning, and handover.
• Act as escalation point for complex AV issues and support incident, problem, and change management.
• Monitor AV infrastructure and performance; identify opportunities for improvement and test new solutions.
• Deploy and support AI-powered capabilities across meeting rooms and video conferencing.
• Maintain AV asset information, contribute to forecasting and budgeting, and create technical documentation and training materials.
• Build strong relationships with vendors and internal partners; share knowledge and onboard new team members.

Connaissances

AV systems

Q-SYS design

Crestron systems

Dante networking

Video conferencing

Jira

Executive/VIP support

AI in meetings

Outils

Crestron

Q-SYS

Dante

Google Meet hardware

Zoom Rooms

Jira

Description du poste

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers.

The IT Studio exists to remove the friction of work, unblocking Spotifiers anywhere, anytime, with simplicity and safety. We’re behind the technology that thousands of Spotifiers rely on every day, spanning devices, identity and access, networking, IT support, audio visual and meeting room technology, productivity platforms, work management tooling, and AI tooling.

We’re looking for an AV Engineer II to join the IT Studio in Stockholm and help create reliable, intuitive AV experiences across our office. You’ll own everything from everyday meeting-room technology to high-stakes executive meetings, partnering with our global AV team, IT Support, NetOps, other technical teams, and external vendors.

What You’ll Do

• Own the AV experience across EMEA, including meeting rooms, boardrooms, common areas, labs, lounges, and digital signage.
• Provide thoughtful, high-quality AV support for executive and VIP meetings, helping ensure technology works reliably when it matters most.
• Design, document, deliver, and maintain AV solutions and technical standards in partnership with the global AV team. Review technical designs and documentation from external integrators to ensure solutions meet requirements.
• Lead AV initiatives and projects with internal partners and external vendors, from defining scope through delivery, commissioning, and handover.
• Act as an escalation point for complex AV issues and support incident, problem, and change management when needed.
• Monitor AV infrastructure and performance, identify opportunities for improvement, and test new solutions that make collaboration easier for team members.
• Deploy and support AI-powered capabilities across meeting rooms and video conferencing, while using AI tooling to improve areas such as monitoring, reporting, documentation, and troubleshooting.
• Maintain AV asset information, contribute to forecasting and budgeting, and create clear technical documentation and training materials.
• Build strong relationships with vendors, integrators, and internal partners while identifying better ways of working across the team.
• Share your knowledge with colleagues, support the onboarding of new team members, and continue developing your own AV expertise.

Who You Are

• You have 3+ years of AV experience and have delivered AV projects through design, integration, commissioning, and ongoing support.
• You understand the hardware behind sophisticated AV systems, including DSP, control processors, amplifiers, and related technologies, with experience using platforms such as Crestron, Q-SYS, and Dante. Experience configuring Q-SYS designs is a plus, as are certifications such as AVIXA CTS, Q-SYS Level 2, or Dante Level 3.
• You have hands‑on experience deploying, managing, and monitoring video conferencing systems such as Google Meet hardware and Zoom Rooms. You're familiar with fleet management and monitoring tools and can troubleshoot issues across connected AV systems.
• You have experience supporting senior executives or VIPs and can provide thoughtful, professional, and discreet support when priorities are time‑sensitive.
• You understand IT and networking fundamentals, including how AV systems communicate across enterprise networks.
• You're familiar with technologies such as Dante and Q-SYS, including multicast, QoS, and clocking, and have experience using ticketing or work‑management systems such as Jira.
• You communicate technical information clearly and create documentation that helps others understand, support, and use AV technology effectively.
• You’re curious about how AI is changing meetings and collaboration and are comfortable experimenting with AI tools to improve how you work.
• You enjoy getting to the root cause of technical problems and finding solutions that improve the experience over the long term.
• You work effectively both independently and with distributed teams, communicate clearly with people across different roles and levels, and build trusted relationships with partners and vendors.
• You take ownership of your work, adapt thoughtfully to changing priorities, and are motivated to keep learning as AV technology evolves.

Where You'll Be

• This role is based in Stockholm.
• We offer you the flexibility to work where you work best! There will be some in personmeetings, but still allows for flexibility to work from home.
• We ask that you come in 4-5 times per week.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.