AI Performance SME

Ericsson; Stockholms kommun; On-site; SEK 1,000,000 - 1,600,000; Full time

Job summary

Ericsson is seeking an AI Performance SME to drive AI improvements across GFTL processes, translating business needs into measurable value and executive-ready recommendations. You will coach initiative leads and align stakeholders to ensure delivery against business cases and OKRs.

You will define and track AI investments, manage cross-functional activities, and monitor impact while building long-term capability and governance in a rapidly evolving environment.

Qualifications

• Ability to translate business needs into measurable AI-driven value.
• Experience in defining and tracking OKRs and business cases.
• Strong stakeholder engagement and cross-functional collaboration.

Responsibilities

• Drive AI improvements across GFTL processes from idea to adoption.
• Define AI investments and align with OKRs and business cases.
• Analyze requirements and translate into functional specifications.
• Coordinate with stakeholders to influence decisions and outcomes.
• Monitor and report on AI initiatives and scaling opportunities.

Skills

Business metric translation

AI performance analysis

Strategic coordination

Stakeholder management

Forecasting & budgeting

Job description

About The Opportunity

The AI Performance SME drives AI improvements across GFTL processes, including research and standardization, taking transformation initiatives from opportunity definition through adoption and tracking delivery against business cases and OKRs.

Join our Team

The AI Performance SME drives AI improvements across GFTL processes, including research and standardization, taking transformation initiatives from opportunity definition through adoption and tracking delivery against business cases and OKRs.

The role translates business needs and AI performance into measurable business value, requirements, investment cases, and executive-ready recommendations, while coaching initiative leads and aligning stakeholders.

What You Will Do

• Drive AI Improvements for GFTL Processes like Research and Standardization
• Propose and define AI improvements with a front runner and world first perspective.
• Drive and/or support transformation AI initiatives from idea to adoption, ensuring OKRs are met, and business cases fulfilled.
• Define and track AI investments, business cases and OKRs for transformation initiatives.
• Manage and influence stakeholders to drive decisions and achieve targeted outcomes.
• Analyze business needs and translate to functional and non-functional requirements.
• Utilizes data and analytical skills to create, challenge, and track business cases, business impact, and OKRs.

Business Operations Support for GFTL

Support IT Coordination in relation to business improvements, compliance and process adherence.

Build/Maintain financial forecasts for: AI token consumption, GPU investments and capacity expansion, AI system and platform investments.

Support process and data improvements in a business architecture perspective.

Enterprise Risk Management and OKR Admin/Reporting for GFTL.

Monitor financial performance and utilization related to AI investments.

Value Realization and Strategy Execution for GFTL

Coach initiative leads and stakeholders to drive successful execution and realization of business objectives.

Organize meetings and forums to monitor and follow up on overall initiative progress.

Identify, manage, and resolve cross-initiative dependencies and risks.

Prepare LT status updates and briefing material.

Develop decision-support material and recommendations.

Analyze and own scaling opportunities and long-term program impact.

Drive and coach in stakeholder alignment and communication across organizations.

The Skills You Bring

• Ability to translate technical performance gains into tangible business metrics like customer retention, conversion rate improvements, operational efficiency, and revenue growth.
• Expertise in calculating and optimizing the Total Cost of Ownership (TCO) for AI deployments.
• Planning long-term GPU/compute capacity roadmaps mapped to projected business growth, seasonal demand spikes, and product rollouts.
• Understanding performance governance, including data sovereignty compliance, rate-limiting strategies to prevent budget overruns, and fallback mechanisms during model/provider downtime.
• Cross-Functional OKR Cascading with seamless integration of AI performance targets.
• Guiding legacy engineering or business teams through the transition from traditional software performance models to non-deterministic, compute-heavy AI performance paradigms.
• Executive-level translation of technical constraints into clear financial and operational risk/benefit analyses.
• Process Management and Project and program management experience.
• Financial forecast and control experience.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city

Sweden (SE) || Stockholm

Req ID: 793242