Account Manager

Avinode Group; Göteborgs kommun; Hybrid; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary and benefits

Synergy events and collaboration

Training & development opportunities

Flexible work locations

Job summary

Avinode Group in Sweden is seeking a highly motivated Account Manager to drive revenue by managing existing accounts within your territory. You will collaborate with Customer Success Managers to retain customers and expand value across the portfolio in a hybrid work setup.

You will develop strategic relationships, identify expansion opportunities, and communicate customer needs to product teams to shape the roadmap. Travel up to 30% domestically and internationally is expected.

Qualifications

• 3+ years in SaaS B2B sales or customer success.
• Experience with charter sales operations or similar complex sales.
• Strong relationship-building and communication skills.
• Familiarity with CRM systems and data-driven decision making.

Responsibilities

• Develop understanding of customers’ business drivers and challenges.
• Establish strategic advisor relationships across departments.
• Proactively offer insights and solutions to client challenges.
• Identify expansion opportunities within accounts and scope product offerings.
• Communicate customer needs to Product for roadmap input.
• Stay updated on industry trends by attending events.

Skills

Sales and CS experience

SaaS B2B sales

Building strategic accounts

People relationships

Negotiation skills

Analytical thinker

Adaptability

Education

Bachelor’s degree or equivalent

Tools

CRM platforms

AI-powered productivity tools

Business applications

Job description

Job Title: Account Manager

Reports to: Account Manager Team Lead

Location: Hybrid in Sweden

We are seeking a highly-motivated Account Manager responsible for delivering on revenue targets by managing existing accounts in your territory. You are responsible for expansion and advocacy across your portfolio. You work close with our Customer Success Managers to drive value and retain customers.

What you will do

• Develop an understanding of your customers’ business drivers and challenges.
• Establish a strategic advisor relationship with your customers within various departments to communicate and deliver value.
• Proactive in offering of strategic insights and solutions to solve the customers challenges within the Charter Sales offering.
• Identify opportunities or further scope out the opportunities uncovered by CSMs to expand the scope of all Avinode Group’s products for your accounts.
• Communicate and share customer needs and pain points internally with Product to solve issues and influence future product roadmap enhancements.
• Stay up to date on industry trends by attending events, trade shows, and conferences.
• Consistently log your activities & tasks and keep track of sales opportunities in Avinode Group’s CRM system (Salesforce)

What we are looking for

• You have 3+ years relevant experience as a seasoned sales and customer success professional in SaaS B2B sales and customer success.
• You have an understanding of the complexity of the charter sales operations of an operator or broker.
• You are knowledgeable about all our Charter Sales products and keep up to date on product enhancements.
• You have a Bachelor’s degree or experience commensurate with job expectations for this position.
• You demonstrate proficiency with CRM platforms, AI-powered productivity tools, and other business applications to effectively manage and improve day-to-day efficiency
• You are a people person and you are not afraid to build strong relationships by talking to people in person or over the phone.
• You have a proven track record in developing and executing strategic account plans, negotiating contracts, and identifying expansion opportunities.
• You should be confident without being arrogant, hardworking while still knowing how to have fun and passionate about delivering today while building tomorrow.
• Embracing a dynamic environment and industry where the only constant is change.
• You are highly motivated, entrepreneurial, energetic, and willing to thrive in a high performing organization.
• You have excellent problem solving and negotiating skills.
• Analytical and critical thinker – you use both data, member and team input as the basis of your recommendations and assessments.
• Never satisfied – you are constantly looking to improve both yourself and the business. You are curious, eager to experiment and try new approaches and tools.
• An effective communicator with strong influencing skills – you are able to build consensus, ‘bring people with you’ and master change management.
• Able to travel 30% of the time domestically and internationally.

What do we offer you?

We are proud to offer you a workplace where we have high engagement and where creativity and curiosity is always much appreciated. Your ideas will be heard.

• Ability to schedule your calendar with flexible work locations.
• Competitive salary and benefits
• Synergy events where all Noders across meet each other to collaborate on a professional level as well as having fun which is equally as important.
• Great opportunities to develop certain skill or to learn new things with trainings. We want to support your development and dreams.

Want to join our crew?

Find more fun facts about our Noders (that’s what we call ourselves) and our culture on our website.

About Avinode Group

Avinode Group, owned by CAMP, offers a fully connected suite of essential B2B software to enable Business Aviation professionals through the entire workflow of managing, sourcing, and booking aircraft. Founded in the heart of Sweden in 2002, we support around 2,000 companies globally.

Our essential tools are designed to minimize stress and maximize profit for brokers and operators. The suite includes the world’s leading sourcing platform for air charter, making it easy to find aircraft, book trips, and market aircraft globally. Air charter operators and flight departments are provided with a fully cloud-based fleet management system to make flight operations smoother. Our customers can rely on a hassle-free process from quoting to booking and paying with a fully integrated payment solution.

With 150+ Noders spread between Sweden and the US, our flexible and collaborative culture empowers everyone to come forward with new ideas, try them out, make some mistakes, and initiate dialogue. Avinode Group seeks candidates who thrive on exciting assignments and can collaboratively work alongside other intelligent, humorous, and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us daily to exceed expectations.

Avinode Group is an equal opportunity employer and cares about having the best people for the job. We care about your skills and who you are as a person.

Want more details? Discover the value our essentials bring to our customers every day.