Water Mitigation Crew Chief in Medina

Energy Jobline ZR; Medina; On-site; SAR 50,000 - 70,000; Full time

Job summary

A service restoration company is seeking a Water Mitigation Crew Chief in Medina, Saudi Arabia. This role involves leading a team during restoration projects and ensuring customer satisfaction. Candidates should have a high school diploma, experience in restoration, and strong communication skills. Competitive wages and benefits are offered, including insurance and a 401(k) plan.

Benefits

Competitive wages

Medical/Dental/Vision Insurance

Paid Holidays and Vacations

Life Insurance

401(k) with Company match

Qualifications

• High school diploma or GED required.
• Dedicated to world-class customer service.
• Effective oral communication skills required.
• Experience in cleaning/restoration is preferred.
• IICRC certifications are a plus.
• Must have a clean driving record.

Responsibilities

• Respond to service calls from residential and commercial customers.
• Lead a team of Water Mitigation Technicians.
• Communicate clear expectations to water technicians.
• Document accurate job files in Drybook.
• Perform end-of-day cleanup at job sites.

Skills

Customer service orientation

Effective oral communication

Experience in cleaning/restoration

IICRC certifications

Clean driving record

Education

High school diploma/GED

Job description

Job Description

We are the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mansfield and Toledo areas. Due to our recent growth, we are seeking customer focused, motivated, and responsible Water Mitigation Crew Chief. The Crew Chief performs production processes to fulfill the service needs of restoration projects for our various customers from water damage. The Crew Chief provides our customers with quality, consistent, and efficient work, representing the best in the cleanup and restoration industry.

Responsibilities

• Respond to service calls as needed from both residential and commercial customers.
• Perform services as assigned, following SERVPRO production guidelines.
• Lead a team of Water Mitigation Technicians, communicate with project managers to make sure all customer needs are met.
• Support project managers and other production personnel, as needed.
• Clean and maintain vehicles, equipment, and content storage warehouse.
• Complete documentation as needed.
• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to water technicians and supervise activities.
• Communicate with project managers on project progress and issues.
• Identify safety hazards, communicate, and establish measures to ensure safety of all.
• Prepare rooms/areas for cleaning and content storage activities.
• Document an accurate job file in Drybook and Contents Tracker.
• Perform production processes following SERVPRO production guidelines per work order.
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance.
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling.

Qualifications

• High school diploma/GED.
• Dedicated to world class customer service.
• Effective oral communication.
• Experience in cleaning/restoration.
• IICRC certifications.
• Must have clean driving record.

Physical and Work Environment Requirements

• Ability to regularly lift 25 pounds and ability to lift up to 50 pounds with assistance.
• Ability to wear personal protective equipment (PPE) where applicable.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Repetitive pushing/pulling/lifting/carrying objects.

Benefits

• Competitive wages.
• Medical/Dental/Vision Insurance.
• Paid Holidays + Vacations.
• Life Insurance.
• 401(k) with Company match.

Servpro is an Equal Opportunity Employer.

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