Waitress - English Speaking

SIHAMCO; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A whimsical fine-dining restaurant is seeking a dynamic Waitress to enhance the guest experience through memorable service. The ideal candidate will have 1–3 years in a customer-facing role, exude charisma, and possess strong communication skills. Responsibilities include greeting guests, promoting the menu, and ensuring satisfaction. Join us in delivering the warmth of Saudi hospitality in Jeddah.

Qualifications

• 1–3 years of experience in fine-dining customer service.
• Charismatic and confident personality.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and enthusiastically.
• Present and promote menu items effectively.
• Proactively upsell premium dishes and drinks.
• Ensure guest satisfaction and handle complaints promptly.
• Maintain hygiene and grooming standards.

Skills

Outgoing personality

Excellent communication skills

Food and beverage service knowledge

Ability to upsell

Tools

POS system

Job description

Overview

We’re hiring a Waitress at Little Krazy, a whimsical fine-dining restaurant. As a Captain Waitress, you will take customer orders, provide detailed knowledge of the menu, make personalized recommendations, and ensure every guest feels the rhythm, warmth, and energy of Saudi hospitality. This role combines professional service, salesmanship, and storytelling flair to deliver a unique and memorable dining journey. You’re not just waiting tables — you’re setting the stage for an unforgettable experience.

You’ll be welcoming guests with energy, unique flair, and a bold personality. Your presence, voice, and energy should echo that spirit. Whether it’s through a warm smile, storytelling, or helping guests discover new flavors, your job is to turn every visit into a cultural experience.

Responsibilities

• Warmly greet guests with enthusiasm.
• Present, explain, and promote the menu, including specials, ingredients, preparation methods, and cultural context.
• Proactively upsell premium dishes, chef’s specials, signature drinks, and desserts to enhance the guest experience and boost revenue.
• Make confident, thoughtful recommendations based on guest preferences and dietary needs.
• Accurately take food and beverage orders and input them into the POS system.
• Ensure guest satisfaction throughout the meal and anticipate their needs proactively.
• Handle complaints or concerns promptly and professionally, escalating when necessary.
• Embody and express the spirit of the theme through language, tone, energy, and style of service.
• Maintain full knowledge of all food and beverage offerings, including allergens and dietary options.
• Work closely with kitchen and bar staff to ensure timely and accurate order fulfillment.
• Assist in table setting and resetting according to restaurant standards.
• Maintain a clean and organized service area.
• Uphold hygiene and grooming standards and wear the designated themed uniform with pride.

Qualifications

• Open to European nationals.
• 1–3 years’ experience in a customer-facing fine-dining restaurant.
• Outgoing, confident, and charismatic personality.
• Excellent communication and interpersonal skills.
• Strong understanding of food and beverage service, with ability to upsell effectively.
• Basic POS and order management skills are an advantage.