Traffic Control Center Operations Specialist

Parsons Oman; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global engineering firm is seeking a Traffic Control Center Operations Specialist in Riyadh. This role involves ensuring the efficient operation of traffic management systems and requires over 10 years of experience in a similar capacity. The ideal candidate will have a Bachelor's degree in a relevant field and be proficient in use of traffic management software. The firm offers significant growth opportunities in a collaborative environment.

Qualifications

• Minimum 10+ years of experience in traffic control center operations.
• Demonstrated knowledge of 24/7 operations management.
• Proficiency in systems for monitoring, control, and data analysis.

Responsibilities

• Assess operational readiness of the Traffic Control Center.
• Develop guidelines and procedures tailored to project needs.
• Support coordination with emergency management and traffic agencies.
• Monitor traffic flow, incident detection, and emergency responses.
• Utilize ITS technologies to manage and optimize traffic conditions.

Skills

Traffic control center operations

Integrated operations management

Decision-making in high-pressure environments

Effective communication

Education

Bachelor’s degree in Transportation, Civil Engineering, Emergency Management, or related field

Tools

ITS and traffic management software

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Job Description:

Parsons is looking for an amazingly talented Traffic Control Center Operations Specialist to join our team!. In this role, you will support the efficient operation of traffic control centers, leveraging ITS technologies for real-time monitoring, incident response, and integrated traffic management in high-impact transportation projects.

What You'll Be Doing:

• Assess the operational readiness of the Traffic Control Center (TCC), including evaluating system functionality, staff preparedness, and resource availability to ensure seamless launch and ongoing performance.

• Develop guidelines, standard operating procedures (SOPs), and staffing requirements for TCC, tailoring them to project needs, regulatory standards, and best practices for efficient 24/7 operations.

• Support the coordination with other operational centers, such as emergency management hubs, regional traffic agencies, and integrated command facilities, to facilitate data sharing, joint response protocols, and unified traffic management strategies.

• Observe and monitor the day-to-day operations of the traffic control center, including real-time monitoring of traffic flow, incident detection, and coordination of emergency responses.

• Utilize ITS technologies such as CCTV, dynamic message signs (DMS), traffic detectors, and control software to manage and optimize traffic conditions.

• Implement and follow standard operating procedures (SOPs) for incident detection, response coordination, traffic monitoring, and integrated operations.

• Collaborate with team members, external agencies, law enforcement, and emergency responders to ensure effective communication and streamlined incident resolution.

• Analyze traffic data and incident reports to identify trends, support decision-making, and contribute to improvements in traffic management strategies.

• Assist in system testing, troubleshooting, and maintenance to uphold the reliability and integration of control center operations.

What Required Skills You'll Bring:

• Bachelor’s degree in Transportation, Civil Engineering, Emergency Management, or a related field.

• Minimum 10+ years of experience in traffic control center operations, with demonstrated knowledge of 24/7 operations management.

• Experience with integrated operations, including multi-agency coordination and real-time traffic management systems.

• Proficiency in ITS and traffic management software, including systems for monitoring, control, and data analysis.

• Strong decision-making and problem-solving skills in dynamic, high-pressure environments.

• Effective communication skills for reporting and collaborating with diverse stakeholders.

What Desired Skills You'll Bring:

• Familiarity with advanced ITS technologies and data analytics tools for traffic optimization.

• Ability to adapt to contribute to team-based operational environments.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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