Territory Lead Trauma & Extremities, South/West region

Stryker Group; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading medical device company is seeking a Territory Lead to support growth in the Trauma & Extremities Division in Jeddah, Saudi Arabia. The successful candidate will establish and develop customer relationships, track market trends, and manage sales activities. A Bachelor's degree and 2 years of experience in a similar role are required, preferably in the Orthopaedics industry.

Qualifications

• Minimum 2 years commercial experience as territory lead or similar.
• Experience in Orthopaedics industry critical.
• Strong proficiency in English.

Responsibilities

• Establish customer relationships and maintain continuity.
• Track market trends and report to manager.
• Prepare and implement sales reports as needed.
• Manage customer visits and product demonstrations.
• Ensure timely delivery and installation of materials.

Skills

Relationship management

Sales activities

Customer communication

Market trend analysis

Post-sales support

Education

Bachelor’s degree in business, medical or related

Job description

Overview

We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the South/West region of KSA.

What you will do

• Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity
• Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager
• Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company\'s strategies and sales targets and preparing the sales reports requested by the manager
• Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands
• Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs
• Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.
• Keeping track of material delivery dates in their area of responsibility and informing customers
• Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases
• Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates
• Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons
• Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition
• Communicating scientific support requests & plans to the marketing department in the regions where they work and supporting the process
• Providing support to the logistics team when needed

What you need

Required

• Bachelor’s degree in business, medical or related
• Minimum 2 years commercial experience as territory lead or similar
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)
• Proficiency in English

Preferred

• Experience in Trauma & Extremities