Telecom Billing Senior Specialist

Antal International Network - IME; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading telecom services provider is seeking a Telecom Billing Senior Specialist to manage the product catalog and billing cycles effectively. Responsibilities include monitoring system performance, resolving issues, and collaborating with departments for timely revenue reporting. The ideal candidate should have experience in telecom billing, along with strong skills in system management and ITIL practices, with a robust understanding of SQL and shell scripting.

Responsibilities

• Manage product catalog
• Provide ad-hoc reports
• Run and monitor the billing cycles
• Run and monitor system jobs including rating and CDR processing
• Review and resolve tickets within the target SLA
• Respond to and resolve system alerts and events
• Resolve rating issues on a daily basis
• Work with other departments to deliver billing and revenue reporting
• Monitor system backup and execute restoration tests
• Plan and deploy changes, and execute post-deployment checks
• Monitor system performance and run periodic health checks

Skills

ITIL Certified

Experience with industry best practices

Experience in CDR reconciliation and bulk processing

Experience in product catalog, billing cycle and revenue reporting

Experience with telecom billing

Experience in incident management

Problem management

Change management

Team worker

Strong command of windows administration

Strong command of LINUX administration

Strong command of SQL

Strong command in shell scripting or .net or Java

Job description

About the job Telecom Billing Senior Specialist

Job Description

• Manage product catalog
• Provide ad-hoc reports
• Run and monitor the billing cycles
• Run and monitor system jobs including rating, re-rating, online and batch operations, and CDR processing jobs
• Review and Resolve tickets within the target SLA
• Respond to and resolve system alerts and events
• Resolve rating issues on daily basis
• Work with other departments to deliver the billing and revenue reporting on timely basis
• Monitor the system backup and execute restoration tests
• Plan and deploy changes, and execute post-deployment check
• Monitor system performance and run periodic health check

Skills

• ITIL Certified
• Experience with industry best practices
• Experience in CDR reconciliation and bulk processing
• Experience in product catalog, billing cycle and revenue reporting
• Experience with telecom billing is a must, preferred in Oracle BRM
• Experience in incident management, problem management and change management
• Team worker; will be required to acquire knowledge transfer from other IT operations team members and act on their behalf
• Strong command of windows and LINUX administration
• Strong command of SQL
• Strong command in shell scripting or development (.net or Java)