Technical Team Lead – Security Device Managed Services

Accenture PLC; Riyadh; On-site; SAR 250,000 - 420,000; Full time

Job summary

Accenture PLC is seeking an experienced Technical Team Lead to steer a Managed Security Services team responsible for delivery, management, and optimization of security devices across client environments. You will act as the technical authority ensuring service excellence and continuity.

You will lead engineers in day-to-day operations, oversee security device configurations, and coordinate with clients to meet security requirements.

Qualifications

• 5+ years in cybersecurity with focus on network security and device management.
• Experience in a team lead or senior technical role within MSSP or large enterprise.
• Hands-on with network security tools and technologies and escalation management.
• Certifications are a plus (CISSP, CISM, CEH or vendor-specific).

Responsibilities

• Lead and mentor a team of security engineers in daily MSS operations.
• Oversee configuration, monitoring, and management of security devices and networks.
• Serve as escalation point for complex incidents and service issues.
• Ensure SLA compliance and high-quality service delivery for clients.
• Collaborate with clients to understand security requirements and provide guidance.
• Drive continuous improvement across tools, processes, and team capabilities.
• Prepare and present technical reports to management and stakeholders.

Skills

Team leadership

Mentoring

Communication

Incident response

Continuous improvement

Tools

Firewall/NGFW

IDS/IPS

SIEM

EDR/XDR

Job description

We are looking for an experienced Technical Team Lead to join our Managed Security Services team. In this role, you will lead a team of security engineers responsible for the delivery, management, and optimization of security devices across our clients' environments. You will serve as the technical authority, ensuring service excellence and operational continuity.

• Lead and mentor a team of security engineers in day-to-day managed security operations
• Oversee the configuration, monitoring, and management of security devices and network security infrastructure
• Act as the escalation point for complex technical incidents and service issues
• Ensure SLA compliance and maintain high standards of service delivery for clients
• Collaborate with clients to understand their security requirements and provide expert guidance
• Drive continuous improvement initiatives across tools, processes, and team capabilities
• Prepare and present technical reports to management and stakeholders

• Saudi nationals only
• 5+ years of experience in cybersecurity, with a strong focus on network security and security device management
• Proven experience in a team lead or senior technical role within a Managed Security Services environment
• Hands-on expertise with network security tools and technologies (Firewall/NGFW, IDS/IPS, SIEM, EDR/XDR, or similar)
• Strong understanding of security operations, incident response, and escalation management
• Excellent communication and leadership skills
• Relevant certifications are a plus (CISSP, CISM, CEH, or vendor-specific)

Preferred

• Prior experience working with MSSP or large enterprise environments
• Familiarity with Saudi Arabia's cybersecurity regulations and NCA frameworks