Technical Sales Specialist - Data Center

RM Staffing B.V.; Makkah Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A technology staffing firm in Saudi Arabia seeks a skilled Technical Liaison to conduct product demos and provide technical support. You will foster client relationships, identify up-selling opportunities, and collaborate with sales. Ideal candidates have 3-5 years of relevant experience, preferably in customer-facing roles, and strong technical skills. Certification in relevant technologies is a plus.

Benefits

Commission-based structure

Professional growth opportunities

Collaborative team environment

Access to ongoing training resources

Qualifications

• 3-5 years of experience as Data Center Technician or similar role required.
• Strong customer-facing experience in technology preferred.
• Relevant certifications like CompTIA A+, Network+, or Cisco CCNA desirable.

Responsibilities

• Act as a technical liaison and provide expert product knowledge.
• Identify up-selling opportunities based on client needs.
• Conduct technical presentations and product demonstrations.
• Build strong client relationships as a trusted advisor.
• Collaborate with sales and marketing for business acquisition.

Skills

Data center best practices

Diagnostic and troubleshooting skills

Networking protocols knowledge

Client relationship building

Multilingual abilities

Education

Associate's degree in a technical field

Bachelor's degree preferred

Tools

Server hardware

Networking equipment

Job description

Overview

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their infrastructure decisions and becoming their go-to resource.

Responsibilities

• Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients.
• Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans.
• Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services.
• Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs.
• Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition.
• Assist in creating proposals and technical documentation for client solutions.
• Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.

What We Offer

• A commission-based structure that offers you flexibility.
• Opportunities for professional growth and advancement.
• A supportive and collaborative team environment.
• Access to ongoing training and development resources.

Requirements

Experience

• Associate\'s degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor\'s degree is preferred.
• Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.
• Proven experience in a sales or customer-facing role, preferably within the technology industry.
• Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.).

Relevant Skills

• Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution.
• Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.
• Familiarity with network topologies, protocols (e.g., TCP / IP), and concepts (e.g., VLANs, routing).
• Demonstrated ability to build rapport and establish trust with clients.
• Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable.
• A passion for technology and a desire to stay current with industry trends.
• Being multilingual is an added advantage.