Technical Analyst (ECM) (Saudi Arabia)

Eram Talent; Riyadh Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading Talent Acquisition Company in Saudi Arabia is seeking a skilled Technical Analyst specializing in Enterprise Content Management (ECM). This role involves analyzing and designing technical solutions to enhance content management processes. Candidates should have a bachelor's degree and at least nine years of experience in ECM. The position is onsite in the Riyadh Region.

Qualifications

• Minimum nine (9) years’ experience in ECM OpenText.
• One (1) year experience in S/4HANA end-to-end implementation.
• At least two (2) years’ experience in SAP ECC projects implementation.
• Strong communication skills in written and verbal English.

Responsibilities

• Analyze business requirements by conducting information-gathering sessions.
• Responsible for the implementation of CM and its integration.
• Handle daily users’ issues and provide post go-live support.
• Provide training in ECM for various roles in the business.
• Design and code based on development standards and approaches.

Skills

Enterprise Content Management (ECM)

OpenText Content Server

S/4HANA

SAP ECC

Communication Skills

Education

Bachelor's degree in Computer Engineering/Computer Science/Information Systems

Job description

A leading Talent Acquisition Company in Saudi Arabia is looking for a skilled Technical Analyst specializing in Enterprise Content Management (ECM) to join our team. In this role, you will be responsible for analyzing and designing technical solutions that align with our ECM strategies and enhance the overall efficiency and effectiveness of our content management processes.

Your expertise will guide the integration of ECM systems with other business applications, ensuring that they meet the needs of users and adhere to company policies. You will play a pivotal role in identifying areas for improvement and providing innovative solutions that drive business outcomes.

If selected, the job location would be onsite. Saudi Arabia

Key Responsibilities

• Analyze business requirements by conducting information-gathering sessions with users, analyzing the information and being able to document an accurate understanding of their business requirements and mapping of those to SAP business processes
• Responsible for the implementation of CM and its integration with the concerned systems
• Responsible for post go-live support and handling of any enhancements and issues
• Handle the daily users’ issues of business users
• Provide training in ECM for various roles in the business
• Provide training to other junior consultants to handle CM
• Conceptualize, design and implement enterprise-wide system architectures for CM deployments, lead architecture sizing and scaling activities, as well as install and configure the solution
• Serve as a leading authority on architecting the proper enterprise architecture to sustain large volumes of content from multiple sources, such as SAP data, email, documents, and images
• Design and develop new applications, forms, reports, workflows leveraging OpenText Content Server
• Build and modify OpenText Content Server workflows, forms, reports, and custom taxonomy/metadata according to specifications and expand upon existing applications to meet ongoing needs
• Collaborate on requirements and solution design
• Provide estimates and prepare technical specifications based on understanding of functional specifications
• Design and code based on development standards and approaches
• Perform development quality checks
• Implementation experience with capture (OCR) related technology

Qualifications

• A bachelor’s degree in computer engineering, Computer Science, Information System
• With minimum nine (9) years’ experience in ECM OpenText
• With one (1) year experience in S/4HANA end-to-end implementation
• With experience of at least two (2) years’ experience in SAP ECC projects implementation
• Strong communication skills in written and verbal English
• Ability to work with minimal supervision