Tamayyaz - Receptionist - Saudis Only

SWISSOTEL; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A premium hotel brand in Saudi Arabia is seeking a hotel receptionist to ensure a pleasant guest experience by managing check-ins, reservations, and inquiries. The ideal candidate is a team player with strong communication skills and a passion for hospitality. This entry-level position is open to Saudi Nationals, including fresh graduates. A flexible work schedule is required.

Qualifications

• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Ability to work a flexible roster depending on departmental needs.

Responsibilities

• Handle check-ins and check-outs efficiently.
• Manage reservations and respond to inquiries.
• Provide information about hotel services and local attractions.

Skills

Communication

Customer Service

Interpersonal Skills

Job description

Job Description

A hotel receptionist is the face of the hotel, responsible for creating a warm and welcoming first impression for all guests. This position plays a key role in ensuring a pleasant guest experience by efficiently handling check‑ins and check‑outs, managing reservations, responding to inquiries, and providing information about hotel services and local attractions. The hotel receptionist also coordinates with other departments to meet guest needs and maintain high service standards. This role requires excellent communication and customer service skills, a professional appearance, and the ability to remain calm and organized in a fast‑paced environment.

Qualifications

• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.
• Is a team player that contributes to and proactively assists co-workers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus attention on guest needs, always remaining calm and courteous.