Tamayyaz - Receptionist - Saudis Only

Accor Hotels; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality group in Saudi Arabia is seeking a hotel receptionist to create a warm first impression and ensure a pleasant experience for guests. Candidates should have basic English skills and a passion for the hospitality field. This role involves handling check-ins, managing reservations, and coordinating with departments to meet guest needs. No experience is necessary, and flexibility in scheduling is important.

Qualifications

• Open to Saudi Nationals only.
• Candidates with little to no work experience welcome.
• Basic English skills required.
• Passion for the hospitality field is essential.

Responsibilities

• Handle check-ins and check-outs.
• Manage reservations and respond to inquiries.
• Provide information about hotel services and local attractions.
• Coordinate with other departments to meet guest needs.

Skills

Excellent communication skills

Interpersonal skills

Team player

Customer service skills

Job description

Company Description

What is Tamayyaz Program?

“Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”

Job Description

A hotel receptionist is the face of the hotel, responsible for creating a warm and welcoming first impression for all guests. This position plays a key role in ensuring a pleasant guest experience by efficiently handling check-ins and check-outs, managing reservations, responding to inquiries, and providing information about hotel services and local attractions. The hotel receptionist also coordinates with other departments to meet guest needs and maintain high service standards. This role requires excellent communication and customer service skills, a professional appearance, and the ability to remain calm and organized in a fast-paced environment.

Qualifications

• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.
• Is a team player that contributes to and proactively assists co-workers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus attention on guest needs, always remaining calm and courteous.