Strategic Key Account Manager — KSA Logistics

Trella; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A logistics technology company based in Saudi Arabia is searching for a Key Account Manager to manage relationships with its most significant enterprise clients. The role involves driving growth and retention through excellent service, identifying business opportunities, and ensuring effective communication with customers. Candidates should have 3-6 years of relevant experience, with a strong background in logistics, and must be fluent in Arabic and English. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Benefits

Growth opportunities

Qualifications

• 3–6 years of experience in Key Account Management, ideally in logistics or supply chain.
• Proven track record managing large/complex accounts with growth.
• Strong commercial acumen and data comfort.

Responsibilities

• Own relationships with enterprise customers for growth and retention.
• Ensure on-time service and issue resolution.
• Identify upsell and cross-sell opportunities.
• Forecast demand and manage pricing.
• Escalate operational issues and coordinate with supply.
• Provide feedback to improve products and processes.
• Ensure accurate invoicing and collections.

Skills

Key Account Management

Enterprise Sales

Customer Success

Strong communication

Stakeholder management

Fluent Arabic

Professional English

Tools

Excel

Google Sheets

CRM

Job description

A logistics technology company based in Saudi Arabia is searching for a Key Account Manager to manage relationships with its most significant enterprise clients. The role involves driving growth and retention through excellent service, identifying business opportunities, and ensuring effective communication with customers. Candidates should have 3-6 years of relevant experience, with a strong background in logistics, and must be fluent in Arabic and English. Competitive compensation and benefits are offered.