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A local sports management company in Riyadh seeks a leader to direct the store operations. The role emphasizes sustainability, customer satisfaction, and team management. The ideal candidate will design a commercial strategy and build partnerships with the community. A strong focus on communication and decision-making skills is essential for success in this position.
Main Purpose
Lead the Decathlon store to become the local reference for sport by balancing:
People: build a motivated, happy, and skilled team.
Planet: drive sustainable and eco-friendly practices.
Profit: ensure healthy sales growth and profitability.
Key Responsibilities
1. Business Project
o Design and implement a local omnichannel commercial strategy.
o Offer sustainable solutions (second-hand, rental, repair).
o Build partnerships and engage with the local community.
2. Customer Experience
o Grow sales and services across all channels.
o Guarantee customer satisfaction and safety.
o Optimize team schedules and store organization.
o Manage resources responsibly (waste, energy, transport).
3. Team & People Management
o Motivate, train, and develop teammates.
o Ensure compliance with labor laws and company policies.
o Recruit and structure the team for future challenges (digital,
sustainability).
Core Skills
Behavioral: communication, decision-making, customer focus, adaptability, teamwork,
strategic mindset.
Technical: project & business management, data & security, labor & trade law,
sustainability, crisis management.
Stakeholders
Customers and local community.
Store teammates and peers.
Regional/local leaders.
Partners and institutions.