Job Summary
Plans, organizes, directs, and controls the CPU Production activities and staff within the area of responsibilities in order to achieve the company's set goals and objectives.
Job Description
- Achieves agreed objectives of the section through optimum use of manpower, facilities, equipment, and other resources.
- Supervises and prepares food products in accordance with customer demand for food presentations, suggestions, and developments.
- Maintains the highest professional food quality and sanitation standards.
- Records and verifies catering product specifications related to all food presentations.
- Plans, organizes, forecasts, establishes, and executes schedules, programs, and procedures to meet customer and in-house demands at all times with respect to quality, recipes, equipment, safety, and on-time performance.
- Establishes and maintains information and communication systems to ensure all information, changes, revised procedures, and regulations are transmitted to all concerned personnel and implemented without delay.
- Prepares and submits reports as per established schedules and procedures and constantly reports progress of the assigned sections.
- Assists in planning and handling of peak operations, namely Ramadan, Pre and Post-Hajj, and Umrah.
- Ensures CPU production of meals in conformity with airline customer specifications.
- Establishes and maintains a yield and recipe book in own section to standardize high quality of all products.
- Initiates development and upgrading of CPU Production procedures in own section.
- Attends daily and monthly CPU Production meetings and maintains open lines of communication with management.
- Monitors date marking to ensure that no expired products are provisioned for consumption.
- Prepares the section's yearly activity plan with the assistance of Executive Chefs, Head Chefs, and Sous Chefs.
- Prepares monthly reports for the activities of assigned areas.
- Takes alternative actions when raw material shortages occur and informs concerned sections for appropriate action.
- Investigates any complaints or deviations from standards and deadlines, taking corrective actions as necessary.
- Develops and enforces contingency plans to meet unforeseen operational demands.
- Computes manpower requirements based on time studies and workload assessments and monitors departmental productivity through weekly performance systems.
- Evaluates and reviews the performance of the sections on a monthly and quarterly basis to determine the attainment of targets and objectives.
- Reviews existing procedures and suggests or develops improvements in work methods and efficiency within the section.
- Hires, trains, and supervises the work of food and CPU Production staff.
- Schedules and coordinates the work of chefs, cooks, commis, and other kitchen employees to ensure food preparation is economical and technically correct.
- Establishes measures to minimize food and supply wastage.
- Implements training to increase knowledge of safety procedures, sanitation, and accident prevention principles.
- Conducts food tastings for each meal to ensure consistent high quality.
- Prepares data for the budget in the area of responsibility and takes corrective actions to ensure financial goals are met.
- Evaluates food products to ensure quality standards are consistently maintained.
- Attends relevant trainings, such as cost-saving programs, to enhance operational efficiency.
Skills
- Advanced knowledge of food production principles and practices.
- Proficient knowledge of human resources management.
- Excellent knowledge of BOH systems, ordering, and inventory.
- Excellent communication skills.
- Strong ability to meet deadlines.