Senior Associate Global Solutions and Risk Compliance

Amazon; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global e-commerce company is seeking a Senior Compliance Associate in Jeddah, Saudi Arabia. This role focuses on compliance through analysis and categorization of product information. Candidates should possess a Bachelor's degree, with proficiency in Japanese N1 and English B2+, alongside skills in Microsoft Excel and SQL. Experience in regulatory compliance and data analysis is preferred. Join a diverse team dedicated to compliance excellence and innovation in a dynamic environment.

Qualifications

• Bachelor's degree required.
• Proficiency in Japanese N1 (or equivalent).
• Proficient in English B2+ (or equivalent).

Responsibilities

• Review product information for compliance.
• Classify products using Amazon-specific tools.
• Work closely with managers and process experts.

Skills

Microsoft Excel

SQL

Customer Relationship Management

Attention to detail

Problem-solving skills

Research skills

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office

VBA

Job description

Sr. Associate JP, Global Solutions and Risk Compliance (GSRC)

Job ID: 3164285 | ICP-Dalian branch - J15

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities

As a Senior Compliance Associate, your responsibility is reviewing the latest product information as per Standard Operations Procedures (SOP) and cross-checking it against the relevant regulatory documentation. Using various Amazon-specific tools and systems you classify the products to ensure they meet the necessary compliance requirements for availability on Amazon. Throughout the day, you work closely with your manager and the Process Experts and address any deviations from standard SOPs, seeking their guidance when necessary. You maintain detailed records of your assigned tasks and utilize standardized reports to prioritize your work, ensuring you meet Quality, Productivity and Service Level Agreement targets. You may identify opportunities for improvement and collaborate with partner teams to explore ways to reduce manual effort, such as automating reports using Excel queries. You share feedback on the team's SOPs, contributing to the ongoing refinement of the operational processes. You participate in knowledge-sharing sessions, contributing with your expertise and learnings. As a mentor, you may support peers by answering their queries and providing process-level training.

Required Skills

• Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
• Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database
• Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions
• Attention to detail and ability to analyze and identify patterns across data sets and information
• Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking
• Commitment to investigation, research, and diving deep to seek facts
• Ability to understand, interpret, critique, analyses and communicate data

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications
• Japanese N1 (or equivalent) proficiency in verbal and written communication
• English B2+ (or equivalent) proficiency in verbal and written communication

Preferred Qualifications

• Knowledge of consumer product compliance processes and regulations
• Experience in regulatory compliance management with government agencies
• 2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance
• Advanced Excel skills (VBA)
• Knowledge of database querying (SQL)
• Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role
• Experience with data analysis in quantitative fields and building data and decision support systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job details

• CHN, Dalian
• Corporate Operations

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