Spa Supervisor — Guest Experience Leader

The Ritz-Carlton; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global luxury hotel brand in Saudi Arabia seeks a dedicated professional to provide exceptional customer service and assist in operational management. The role requires strong communication skills, a commitment to quality, and the ability to work effectively in a team. Ideal candidates will have a high school diploma and at least 2 years of experience in a related field, with an emphasis on promoting services and ensuring guest satisfaction.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• Ability to follow company policies and procedures.

Responsibilities

• Advise employees on general property information and services.
• Promote and sell spa/salon services and retail products.
• Assist management in hiring, training, and coaching employees.

Skills

Customer service

Time management

Communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A global luxury hotel brand in Saudi Arabia seeks a dedicated professional to provide exceptional customer service and assist in operational management. The role requires strong communication skills, a commitment to quality, and the ability to work effectively in a team. Ideal candidates will have a high school diploma and at least 2 years of experience in a related field, with an emphasis on promoting services and ensuring guest satisfaction.