Spa Receptionist

Shangri-La; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hotel in the Makkah Region is seeking a Spa Receptionist to provide guest service and manage Spa and Salon bookings. Ideal candidates will have experience in a five-star hotel, strong English skills, and the ability to promote services effectively. This role involves managing transactions and responding to guest inquiries professionally.

Responsibilities

• Administer Spa and Salon bookings according to procedures.
• Control and account for all transactions at the reception desk.
• Respond to all telephone calls and inquiries in a timely manner.
• Promote and sell all available services.

Skills

Experience as Spa Receptionist in a five-star hotel

High proficiency in written and verbal English

Computer Skills

Effective Training skills

Willingness to work extended duty hours

Job description

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddahs popular landmarks and Red Sea Mall
• 116 privately owned Burj Assila Residences.

Job Summary

The Service Associate for Spa and Health Club is responsible for providing guest service by administering Spa and Salon bookings in accordance with established procedures and standards. The incumbent also contributes to the revenues of the cost center through active selling of the retail products available and enrolling guests into spa membership programs.

As Spa Receptionist

• Ensure that all clients are handled in a professional and efficient standard of excellence.
• To control and account for all transactions processed at the reception desk.
• Respond to all telephone calls and enquiries in a timely and professional manner.
• To actively promote and sell all available services.

What we are Looking For

• Has previous experience as Spa Receptionist in a five-star hotel
• Has high proficiency in both written and verbal English.
• Computer Skills
• Effective Training skills
• Willing to work on extended duty hours.