Solution Proposal Specialist , EcoStruxure Automation Expert (EaE)

Schneider Electric; Al Khobar; On-site; SAR 224,000 - 300,000; Full time

Job summary

A global technology company in Al Khobar is seeking a Proposal Support Specialist to oversee proposal development and support the sales organization. Responsibilities include managing technical proposals, monitoring KPIs, and coordinating with stakeholders. Candidates should have a Bachelor's degree in relevant fields and at least 5 years of experience in sales support. Market knowledge of industrial automation and strong communication skills are essential.

Qualifications

• 5+ years of experience in sales support or customer service or a similar role.
• Familiarity with global sales/proposal cycles in complex B2B environments.
• Understanding of the proposal development process and related stakeholders.

Responsibilities

• Monitor and manage technical and commercial proposals to customers.
• Track development and submission of proposals across the region.
• Act as a liaison between global proposal teams and regional stakeholders.

Skills

Industrial automation

Customer service

Excellent communication

Stakeholder management

Knowledge of ICS

Quoting processes

Education

Bachelor’s degree in Industrial Automation or related field

Tools

Salesforce

Oracle

SAP

SharePoint

Job description

A proposal support specialist plays a pivotal role in ensuring the success of the proposal development process by overseeing progress, coordinating with global stakeholders, and ensuring key performance indicators (KPIs) are achieved. The candidate brings deep expertise in industrial automation, control systems, and architectures, is self‑motivated and customer‑first, and can influence and motivate cross‑functional teams within a matrix organization.

The primary responsibility of the Proposal Support Specialist is to support the sales organization by monitoring and managing technical and commercial proposals to customers while working closely with other stakeholders.

Proposal Monitoring & Lifecycle Management

• Track the development and submission of proposals across the CoE’s region to ensure timelines, milestones, and quality standards are met.
• Monitor proposal progress across multiple stakeholder groups to ensure timely delivery and compliance.

KPI Management & Performance Improvement

• Maintain and report on proposal‑related KPIs (cycle time, win rate, on‑time submission, quality scores).
• Identify trends, performance gaps, and areas needing intervention; propose corrective actions or new KPIs where needed.

Stakeholder Coordination & Collaboration

• Act as a liaison between global proposal teams, regional sales, engineering, and other stakeholders to ensure smooth collaboration and visibility.
• Facilitate cross‑functional alignment and maintain a high level of communication and transparency.

Proposal Process Governance & Compliance

• Ensure all proposal activities follow global processes, documentation standards, and quality practices.
• Support internal audits by maintaining accurate, traceable proposal records and workflows.

Pricing Strategy Support

• Ensure quotes align with company pricing policies while remaining competitive.
• Support pricing reviews and strategic analysis where applicable.

Escalation & Risk Management

• Identify bottlenecks or risks in the proposal cycle and initiate timely escalations to proposal leaders or regional leads.
• Provide mitigation plans or early warnings to keep the pipeline moving efficiently.

Documentation, Reporting & Analytics

• Maintain proposal dashboards and generate regular reports to track efficiency and identify improvement areas.
• Synthesize feedback and proposal outcomes into executive‑level insights and recommendations.

Continuous Improvement & Feedback Integration

• Collect lessons learned and stakeholder feedback from completed proposals.
• Drive continuous improvement by recommending process, tool, or template changes.

Strategic Partner Support & Quote Preparation

• Provide quote preparation support for high‑priority or complex opportunities when needed.
• Collaborate with the sales team and technical stakeholders to ensure accuracy and alignment with customer expectations.

Stakeholder Engagement

• Work closely with both technical teams within countries (CoE) & Global org (LOB) to ensure successful execution of EcoStruxure Automation Expert (EAE) initiatives.

Education, Experience and Skills

• Bachelor’s degree in Industrial Automation, Electrical Engineering, Mechatronics, Computer Science, Business, or a related field.
• 5+ years of experience in sales support, customer service, or a similar role. Familiarity with quoting processes is a plus.
• Familiarity with global sales/proposal cycles in complex B2B environments.
• Familiarity with industrial control systems (ICS), PLC/SCADA, DCS, and edge computing.
• Experience with Cybersecurity, IIoT, and IT Services.
• Experience with CRM and proposal tracking systems (Salesforce, Oracle, SAP, SharePoint).
• Understanding of the proposal development process and related stakeholders (sales, engineering, finance, etc.).
• Excellent communication and stakeholder management skills.

Travel

• As needed but likely not to exceed 10% of travel.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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