Social Events Sales Manager

Sofitel; Riyadh; On-site; SAR 187,000 - 263,000; Full time

Job summary

A luxury hotel in Riyadh is seeking a Social Events Sales Manager to oversee social events with a focus on guest satisfaction and personalization. The ideal candidate should have a minimum of 2 years of experience in events management, with a strong passion for weddings. Responsibilities include managing contracts, conducting site inspections, and ensuring operational precision. This is a fantastic opportunity for someone who thrives in a creative, guest-centric environment.

Qualifications

• Minimum 2 years' experience as Events/Wedding Sales Manager or similar role.
• Strong passion for weddings and ability to translate client visions into successful events.
• Computer literate.

Responsibilities

• Oversee social events of varying complexity.
• Manage internal and external social events.
• Attend all hotel required meetings and trainings.
• Conduct site inspections with prospective couples and clients.

Skills

Event management

Guest-centric approach

Creative problem solving

Detail-driven

Strong communication

Education

Degree in Hospitality Management

Tools

Opera Sales & Event Management (OSEM)

Job description

Company Description

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities."

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest\'s stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

We are looking for a Social Events Sales Manager to join our team. The ideal candidate will bring a strong, career-focused background in events management. We’re seeking someone who is detail-driven, guest-centric, and naturally creative, with a warm yet confident presence. This role oversees social events of varying complexity and requires someone who can balance operational precision with an elevated, personalized client experience.

• Specifically handle the social events market (contracts, responding to inquiries etc.)
• Manage internal and external social events
• Respond quickly to guest requests in a professional manner. Follow up to ensure guest satisfaction within 24 hours.
• Clearly communicate details of events to client and hotel departments via contracts, banquet event orders (BEO) and internal meetings
• Conduct site inspections with prospective couples and clients, showcasing the hotel
• Demonstrated ability to lead cross-functional coordination with Banquets, Culinary, Rooms, Sales, and external partners to ensure seamless event execution
• Attend all hotel required meetings and trainings
• Manages wedding room blocks and meeting space for assigned weddings
• Anticipates, addresses, and resolves guest concerns with professionalism and impeccable service.
• Maintain the integrity of Opera Sales & Event Management (OSEM) at all times
• Create floor plans that optimize space and ensure a memorable guest experience
• Strong understanding of event financials, including billing accuracy, deposit schedules, minimum spend requirements, and opportunities to optimize revenue

Qualifications

• A strong passion for weddings, with the drive to translate client visions into successful events
• Minimum 2 years’ experience as Events/Wedding Sales Manager or similar role
• Degree or equivalent in Hospitality Management an asset
• Computer literate

You may be required to work on holidays and weekends. Submission of your application indicates that you are able to meet these requirements as needed.