Showroom Manager - Kitchen Line

Future Group Language Solutions; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading design company in Riyadh is seeking an experienced Showroom Manager – Kitchen Line to oversee daily operations and enhance sales performance. The ideal candidate will have over 5 years of experience in showroom management, particularly in kitchen design sales, along with strong leadership skills and a passion for customer service excellence. This role is crucial in providing an exceptional customer experience and coordinating sales and design efforts to meet client needs.

Qualifications

• 5+ years of experience in showroom or retail management within kitchens, furniture, joinery, or interiors.
• Strong background in kitchen sales and client-facing roles.
• Proven leadership and people management skills.
• Solid understanding of kitchen layouts, materials, finishes, and accessories.
• Good command of English (spoken and written).

Responsibilities

• Manage and oversee the day-to-day operations of the kitchen showroom.
• Lead, coach, and motivate the sales and design team to achieve sales targets.
• Ensure a premium customer experience from first contact to project completion.
• Handle client consultations and support the team in presenting kitchen solutions.
• Monitor showroom KPIs including sales performance and customer satisfaction.
• Coordinate with design, factory, installation, and operations teams.
• Manage pricing, quotations, negotiations, and contract closure.
• Ensure showroom visual standards are met.
• Handle customer feedback and after-sales issues professionally.
• Prepare regular reports on sales performance and market trends.

Skills

Showroom management

Sales performance

Customer service excellence

Team leadership

Kitchen design sales

Communication skills

Negotiation skills

Presentation skills

Education

Bachelor's degree in Business, Interior Design, Architecture, or related field

Tools

MS Office

CRM systems

Job description

Overview

Jadeer is hiring on behalf of one of our clients in KSA. We are seeking an experienced Showroom Manager – Kitchen Line to lead daily showroom operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate will have strong expertise in kitchen design sales, team leadership, and showroom management, with a passion for interiors and customer service excellence.

Responsibilities

• Manage and oversee the day-to-day operations of the kitchen showroom.
• Lead, coach, and motivate the sales and design team to achieve and exceed sales targets.
• Ensure a premium customer experience from first contact to project completion.
• Handle client consultations, understand requirements, and support the team in presenting suitable kitchen solutions.
• Monitor showroom KPIs including sales performance, conversion rates, and customer satisfaction.
• Coordinate with design, factory, installation, and operations teams to ensure smooth project execution.
• Manage pricing, quotations, negotiations, and contract closure.
• Ensure showroom visual standards, displays, and samples are always up to brand guidelines.
• Handle customer feedback, complaints, and after-sales issues professionally.
• Prepare regular reports on sales performance, forecasts, and market trends.

Qualifications & Experience

• Bachelors degree in Business, Interior Design, Architecture, or a related field (preferred).
• 5+ years of experience in showroom or retail management within kitchens, furniture, joinery, or interiors.
• Strong background in kitchen sales and client-facing roles.
• Proven leadership and people management skills.
• Solid understanding of kitchen layouts, materials, finishes, and accessories.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office; experience with CRM systems is a plus.
• Good command of English (spoken and written).