Showroom Manager – Kitchen Line (Riyadh, Saudi Arabia)
Location: Riyadh, KSA
Salary: 12,000 – 15,000 per month SAR
Nationality Preference: Lebanese or Syrian
Experience Required: 5 years previous experience as a Showroom Manager in the kitchen line industry in Riyadh
Employment Type: Full-Time
Reports To: General Manager
Manages: Showroom Supervisors & Sales Consultants
Introduction
>A leading luxury kitchen solutions brand in Riyadh is seeking an experienced Showroom Manager – Kitchen Line to lead its flagship showroom operations. The ideal candidate will have hands‑on experience in premium kitchen showrooms, strong leadership capabilities, and a proven track record of driving sales performance. This role is perfect for someone who excels in team management, customer engagement, and operational efficiency while maintaining high showroom standards.
Job Purpose
To maximize showroom sales, enhance customer experience, and uphold the brand’s premium image by effectively managing sales consultants, showroom operations, and customer relationships.
Key Responsibilities
Sales & Performance Management
- Achieve monthly and annual sales targets; present sales plans and follow‑ups to management.
- Monitor daily sales, assess performance, and follow up with all showroom visitors and potential clients.
- Review and validate all proposed kitchen designs before client presentations.
Team Leadership & Training
- Motivate, coach, and train showroom staff on sales techniques, client handling, cross‑selling, and product knowledge.
- Conduct periodic performance evaluations and onboarding assessments.
Showroom Operations & Quality Control
- Ensure showroom displays (cabinets, appliances, sinks, countertops, accessories) are in excellent condition.
- Identify non‑moving display items and propose solutions or layout changes.
- Monitor stock levels, conduct inventory checks every six months, and report to accounting.
- Oversee staff attendance and adherence to company standards.
Customer Experience & Relationship Management
- Maintain strong relationships with high‑value clients.
- Ensure proper handling of site measurements, deliveries, transfers, refunds, and sales orders.
- Oversee internal tickets between departments and manage escalations.
Reporting & Coordination
- Prepare daily/weekly/monthly reports (sales, visitors, conversion rates, performance, inventory, etc.).
- Ensure accurate and timely updates in CRM and ERP systems.
- Collaborate with procurement to ensure timely receipt of POs and new collections.
- Communicate with the quality assurance team and management for process updates and improvements.
Minimum Requirements
Education
- Bachelor’s Degree / College Diploma / Technical Degree
- Fluency in English
Experience
- Minimum 5 years in sales, marketing, or showroom management
- Must have previous experience managing kitchen line showrooms
Competencies
- Strong leadership & supervisory skills
- Excellent sales & negotiation skills
- Deep understanding of kitchen product lines
- Planning, organizing, and execution skills
- Customer‑focused mindset
- Proficiency in MS Office and ERP systems