Shift Leader

Vanderlande; Dhahran Compound; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global logistics company is seeking a Shift Leader in Dhahran Compound, Saudi Arabia. The successful candidate will supervise daily baggage handling operations at Dammam Airport, ensuring team productivity, safety, and client satisfaction. They will lead operational shifts, monitor performance, and ensure compliance with internal policies. A high school diploma is required, with a bachelor's degree preferred and a minimum of three years supervisory experience in operations and maintenance activities. Knowledge of operational monitoring systems is advantageous.

Qualifications

• Minimum of 3 years of supervisory experience in O&M activities.
• Strong communication, organizational, and stakeholder management skills.
• Experience in preparing operational and incident reports.

Responsibilities

• Lead and manage operational shifts efficiently.
• Monitor team performance and provide coaching.
• Ensure adherence to safety and quality standards.
• Prepare incident reports (daily/weekly/monthly).
• Coordinate with other shifts and management for seamless operations.

Skills

Leadership

Team coordination

Operational efficiency

Stakeholder management

Communication skills

Problem solving

Education

High school diploma

Bachelor's degree

Tools

SCADA

BPI

VIBES

Job description

Job Title

Shift Leader

Job Description

The Shift Leader will supervise daily baggage handling operations at Dammam Airport, ensuring team productivity, safety, quality, and client satisfaction. The role emphasizes collaboration, operational excellence, and effective coordination with all stakeholders.

Key Responsibilities

• Lead and manage operational shifts efficiently.
• Monitor team performance and provide coaching.
• Ensure adherence to safety and quality standards.
• Coordinate with other shifts and management for seamless operations.
• Ensure adherence to site internal policies and procedures including SOPs, SMPs, and contingency planning.
• Prepare incident reports (daily/weekly/monthly).
• Oversee maintenance schedules, including preventive maintenance, task distribution, and team coordination.
• Supervise troubleshooting activities and resolve operational issues promptly.
• Communicate effectively in English with all internal and external stakeholders.
• Maintain strong collaboration with all stakeholders and ensure client satisfaction.

Qualifications

• High school diploma minimum, bachelor preferred.
• 3 years minimum of supervisory experience in O&M activities.
• Strong communication, organizational, and stakeholder management skills.
• Spoken, written, and reading English.
• Knowledge of SCADA, BPI, and VIBES systems for operational monitoring and data extraction.
• Experience in preparing operational and incident reports.
• Ability to coordinate teams, manage workflows, supervise maintenance, and oversee operational tasks.
• Strong focus on collaboration, client satisfaction, and operational efficiency.
• Aviation or automated sortation systems experience preferred.