ServiceNow Delivery Leader – Riyadh

Plat4mation; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global ServiceNow partner is seeking a ServiceNow Delivery Manager in Riyadh, Saudi Arabia. This role involves leading delivery teams, managing client relationships, and ensuring project success. The ideal candidate has at least 6 years of leadership experience in IT Services or Consulting, strong project management skills, and a solution-driven mindset with proficiency in MS Excel and ServiceNow. Competitive salary and bonuses are offered in a multicultural workplace.

Benefits

Competitive salary

Bonus based on company performance

Flexible and multicultural workplace

Room for growth

Qualifications

• Minimum of 6 years in a leadership or team management role in IT Services or Consulting.
• Strong experience managing complex projects or workstreams, including ServiceNow delivery.
• Proven track record in pre-sales support and customer engagement.
• Fluent in English; Arabic is a strong plus.
• Proficiency in tools such as MS Excel.

Responsibilities

• Lead the delivery of ServiceNow services and solutions to assigned customers.
• Manage, coach, and provide day-to-day guidance to your team.
• Define, track, and optimize key performance indicators (KPIs).
• Foster a learning culture and encourage professional growth.

Skills

Leadership

Project management

Customer engagement

Analytical skills

Communication skills

Interpersonal skills

Solution-driven mindset

Collaboration

Education

Bachelor’s or Master’s degree in a relevant field

Tools

MS Excel

ServiceNow platform

Job description

A global ServiceNow partner is seeking a ServiceNow Delivery Manager in Riyadh, Saudi Arabia. This role involves leading delivery teams, managing client relationships, and ensuring project success. The ideal candidate has at least 6 years of leadership experience in IT Services or Consulting, strong project management skills, and a solution-driven mindset with proficiency in MS Excel and ServiceNow. Competitive salary and bonuses are offered in a multicultural workplace.