ServiceNow Delivery Leader — Riyadh

Plat4mation; Riyadh Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global ServiceNow partner in Riyadh seeks a ServiceNow Delivery Manager to lead a delivery team and enhance client satisfaction. This role includes project management, pre-sales support, and guiding a team to deliver exceptional outcomes. Ideal candidates will have 6+ years in IT leadership, a strong background in ServiceNow delivery, and excellent communication skills. Enjoy competitive salary and growth opportunities in a multicultural environment.

Benefits

Competitive salary

Bonus based on company performance

Flexible and multicultural workplace

Room for personal growth

Qualifications

• Minimum of 6 years in a leadership or team management role in IT Services or Consulting.
• Proven track record in pre‑sales support and customer engagement.
• Strong experience managing complex projects or workstreams.

Responsibilities

• Lead the delivery of ServiceNow services and solutions.
• Manage resource planning and project allocations.
• Define, track, and optimize key performance indicators (KPIs).

Skills

Leadership

Project Management

Analytical Skills

Communication

Interpersonal Skills

ServiceNow Delivery

Education

Bachelor’s or Master’s degree in a relevant field

Tools

MS Excel

ServiceNow

Job description

A global ServiceNow partner in Riyadh seeks a ServiceNow Delivery Manager to lead a delivery team and enhance client satisfaction. This role includes project management, pre-sales support, and guiding a team to deliver exceptional outcomes. Ideal candidates will have 6+ years in IT leadership, a strong background in ServiceNow delivery, and excellent communication skills. Enjoy competitive salary and growth opportunities in a multicultural environment.