Service Technician - Western Region

Lucy Electric; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A global electrical solutions provider is seeking a Service Technician to solve technical and automation issues for clients in Jeddah. The role involves maintaining and servicing Lucy products, analyzing client issues, documenting site visits, and requiring good communication skills in both English and Arabic. This position ensures that daily targets are met while working in a safe environment.

Qualifications

• Ability to analyze and solve technical issues.
• Experience in performing repairs and inspections.
• Good communicator and capable of teamwork.

Responsibilities

• Maintain and service all Lucy products.
• Document site visits and fault analyses.
• Ensure safety and achieve daily targets.

Skills

Knowledge of wiring diagram

Knowledge of electrical components

Communication in English and Arabic

Ability to work in a team

Self-management skills

Experience in engineering environment

Tools

Microsoft programs

Job description

Internal Job Title:

Service Technician

Business:

Lucy Switchgear Arabia

Location:

Jeddah

Job Reference No:

4284

Job Purpose

Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation.

Job Context

The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.

Job Dimensions

• Wiring
• Mechanical machines Fixer
• Smart unit configuration, troubleshooting issues and repair Reporting

Key Accountabilities

• Maintenance and service of all Lucy products.
• Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.
• Analyzing client's issues.
• Ability to carry out limited local mechanical and electrical repair.
• Documentation of site visit, fault analysis and any remedial action take or proposed.
• Ensure daily targets are achieved.
• Ensure work is carried out in safe environment.

Qualifications, Experience & Skills

• Knowledge of the following wiring diagram
• Knowledge of electrical component,
• Ability to work with team as well as self-management of time and priorities.
• Drive to expand personal product knowledge and share with the team.
• Good communicator in English and Arabic.
• Experience working in an engineering and manufacture environment. Ability to use Microsoft programsi

Behavioural Competencies

• Teamwork
• Work unsupervised
• Calm under pressure
• Reliability.

About Us

Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.

Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide.