Service Technician - Western Region

Lucy Group; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading technology company in Saudi Arabia is seeking a candidate to solve technical issues related to product usage, conduct maintenance, and support the energy service department. The ideal candidate has experience in an engineering environment, is a strong communicator in English and Arabic, and possesses knowledge of wiring diagrams and electrical components. This role requires teamwork, self-management, and the ability to perform repairs in a safe working environment.

Qualifications

• Experience working in an engineering and manufacturing environment.
• Knowledge of wiring diagrams and electrical components.
• Drive to expand personal product knowledge.

Responsibilities

• Perform maintenance and service of all Lucy products.
• Carry out inspections at sites and on the shop floor.
• Document site visits, fault analysis, and remedial actions.

Skills

Teamwork

Good communicator in English and Arabic

Ability to work with team and manage priorities

Tools

Microsoft Programs

Job description

Job Port

Solving technical/Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation

Job Context

The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.

Job Dmissions - Wiring

• Mechanical machines Fixer
• Smart unit configuration, troubleshooting issues and repair Reporting

Key Accountabilities

• Maintenance and service of all Lucy products.
• Ability to perform and demonstrate correct operation of Lucy product.
• Carrying out inspection at site and on shop floor.
• Analyzing client's issues.
• Ability to carry out limited local mechanical and electrical repair.
• Documentation of site visit, fault analysis and any remedial action taken or proposed.
• Ensure daily targets are achieved.
• Ensure work is carried out in safe environment.

Qualifications, Experience & Skills

• Minimum Qualifications, Knowledge and Experience.
• Knowledge of the following wiring diagram.
• Knowledge of electrical component.
• Ability to work with team as well as self‑management of time and priorities.
• Drive to expand personal product knowledge and share with the team.
• Good communicator in English and Arabic.
• Experience working in an engineering and manufacture environment.
• Ability to use Microsoft programs.

Behavioral Competencies

• Teamwork
• Work unsupervised
• Calm under pressure
• Reliability.