Service Technician - South Region

Lucy Group Ltd; Abha; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global engineering company is looking for a technical support specialist in Abha, Saudi Arabia. The role requires solving automation issues and maintaining Lucy products, ensuring compliance and safety. Ideal candidates will have knowledge of wiring diagrams and electrical components, with a strong background in engineering. Communication skills in English and Arabic are essential for this position, along with teamwork capability and the ability to work independently.

Qualifications

• Ability to analyze client's issues effectively.
• Ability to carry out limited local mechanical and electrical repairs.
• Drive to expand personal product knowledge and share with the team.

Responsibilities

• Maintenance and service of all Lucy products.
• Conduct inspections at site and on shop floor.
• Document site visits, fault analyses, and remedial actions.

Skills

Knowledge of wiring diagrams

Knowledge of electrical components

Teamwork

Self-management

Good communication in English and Arabic

Experience in engineering and manufacturing environment

Tools

Microsoft programs

Job description

Job Purpose

Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation

Job Context

The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.

Job Dimensions

• Wiring
• Mechanical machines Fixer
• Smart unit configuration, troubleshooting issues and repair Reporting

Key Accountabilities

• Maintenance and service of all Lucy products.
• Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.
• Analyzing client's issues.
• Ability to carry out limited local mechanical and electrical repair.
• Documentation of site visit, fault analysis and any remedial action take or proposed.
• Ensure daily targets are achieved.
• Ensure work is carried out in safe environment.

These Will Include

Qualifications, Experience & Skills

• Knowledge of the following wiring diagram
• Knowledge of electrical component,
• Ability to work with team as well as self-management of time and priorities.
• Drive to expand personal product knowledge and share with the team.
• Good communicator in English and Arabic.
• Experience working in an engineering and manufacture environment. Ability to use Microsoft programsi

Behavioural Competencies

• Teamwork
• Work unsupervised
• Calm under pressure
• Reliability.