Service Technician - South Region

Lucy Group Head Office; Abha; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading engineering firm in Saudi Arabia is seeking a candidate for technical support roles focusing on troubleshooting and maintaining products. The role requires good communication skills in English and Arabic, alongside the ability to document site interactions and perform repairs. Experience in engineering and the ability to work both independently and in a team are essential. This position is based in Dammam and involves site visits across the Kingdom of Saudi Arabia.

Qualifications

• Knowledge of wiring diagrams is essential.
• Experience in an engineering and manufacturing environment is preferred.
• Ability to manage time and priorities effectively.

Responsibilities

• Perform maintenance and service of all products.
• Inspect operations on site and provide analysis.
• Document site visits and actions taken.

Skills

Technical troubleshooting

Repair skills

Teamwork

Communication in English and Arabic

Tools

Microsoft programs

Job description

Job Port

Solving technical/Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation

Job Context

The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.

Job Dmissions - Wiring

• Mechanical machines Fixer
• Smart unit configuration, troubleshooting issues and repair Reporting

Key Accountabilities

• Maintenance and service of all Lucy products.
• Ability to perform and demonstrate correct operation of Lucy product.
• Carrying out inspection at site and on shop floor.
• Analyzing client's issues.
• Ability to carry out limited local mechanical and electrical repair.
• Documentation of site visit, fault analysis and any remedial action taken or proposed.
• Ensure daily targets are achieved.
• Ensure work is carried out in safe environment.

Qualifications, Experience & Skills

• Minimum Qualifications, Knowledge and Experience.
• Knowledge of the following wiring diagram.
• Knowledge of electrical component.
• Ability to work with team as well as self‑management of time and priorities.
• Drive to expand personal product knowledge and share with the team.
• Good communicator in English and Arabic.
• Experience working in an engineering and manufacture environment.
• Ability to use Microsoft programs.

Behavioral Competencies

• Teamwork
• Work unsupervised
• Calm under pressure
• Reliability.