Service Technician

Otis College of Art and Design; Municipality of Al Shamal; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading elevator service provider is seeking a skilled Technician in Riyadh to conduct maintenance and repairs on elevators and escalators. Candidates should have a minimum of 6 years' experience in the industry, strong troubleshooting skills, and a diploma or equivalent education. The role emphasizes safety and operational compliance, alongside teamwork to develop junior colleagues. Competitive compensation offered.

Qualifications

• Minimum 6 years’ experience in elevator & Escalator industry.
• Strong troubleshooting and repair skills for elevators and escalators.
• Excellent communication skills required.

Responsibilities

• Perform preventive maintenance and repairs of assigned units.
• Attend to equipment call-backs and conduct inspections.
• Ensure operations comply with safe working procedures.

Skills

Troubleshooting

Mechanical repair

Communication skills

Education

Diploma or equivalent education

Job description

Date Posted : 2025-09-17

Country : Saudi Arabia

Location : Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Role Overview

The role holder is responsible for carrying out service field activities (preventive maintenance, call back attendance, planned / unplanned repair works, modernization etc.), within the respective territory / route assigned. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures,

Core Responsibilities

• Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued.
• Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic.
• Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service.
• Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities.
• Co-ordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements.
• Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in timely manner.
• Conducts operations within the client site rules and regulations, escalating potential conflicts with Otis safety guidelines.
• Ensures all service / maintenance operations are conducted within the OTIS safe working procedures, WWJSSS requirement etc. and adequate personal protective equipment to minimize any safety concerns.
• Supports other junior colleagues with service / maintenance operations at the client sites, acting as a buddy to help develop their skills further.
• Reports any accidents, near misses, potential hazards, and unsafe conditions etc. that occur during work activity and impact the safety of the mechanics or end users to the Team Lead - Mechanic.

Qualifications

• Minimum 6 years’ experience in elevator & Escalator industry
• Trouble shooting, major and minor repair works for Elevator / Escalator.
• Diploma or equivalent education
• Good communication skills.